When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

The Senior Manager will leverage project management and systems background to help in planning the execution and the implementation of a suite of wireless promotions focused on decreasing churn within the Verizon Business Group, ranging from small businesses to mid-market and large customers. The Project Manager will possess a blend of business and technical expertise with a firm understanding of VZ systems.

The role has a strong problem-solving and data analysis focus to aid CRM program development and action plans to combat churn. They will operate by leading peers from cross-functional teams including but not limited to Global Technology Solutions, Pricing, CRM Campaigns, Sales Campaigns, Sales Enablement, Database Marketing, Finance, Digital, and Data Science & Customer Analytics.

This individual will provide strategic technical support to Pricing & Promotions/sales leadership and program directors to drive base strategies by leading implementation strategies, and accelerating action plans aligned with marketing opportunities.

Your work will help maintain Verizon’s leadership position by anticipating Business customer needs and shaping our future offerings to meet them. Your vision and leadership will help us combat churn and increase Verizon’s market share

• End-to-end ownership of the project lifecycle from creation to release and lifecycle management post launch.

• Manage schedules across multiple teams, and work with respective peers to drive awareness and socialization.

• Work closely with the Strategy team and GTS to formalize the stories and meet project timelines.

• Monitor voice of customer feedback post launch to gather key insights to help shape the product experience and future enhancements.

• Work closely with Strategy stakeholders to define and drive project vision and distill a very strategic commercialization.

• Work closely with Strategy to define MVPs, manage backlog priorities, and strategically de-scope to achieve rapid feedback cycles and meet launch timelines.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Six or more years of relevant work experience in a project/program management, product development, portfolio strategy, or related field.

• Three or more years in the wireless/telecommunications or related field.

Even better if you have:

• A Master’s degree or MBA.

• Verizon LBA/PRT process knowledge and past product experience.

• Jira stories development experience on large complex projects.

• Ability to translate market knowledge and strategy into compelling stories and tools.

• Authored device requirements or test plans in your previous roles.

• Experience with product launches and developing product roadmaps.

• Strong communication, presentation, decision making and negotiation skills.

• Experience in project management tools and techniques.

• Passionate about learning about new wireless products, devices and software technology and application trends.

• Experience with building cross-functional relationships in a fast paced, demanding environment.

• Technical and analytical skills, including the ability to understand and effectively communicate highly complex technical information.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.