Job Description

• Support daily maintenance and troubleshooting, engineering and installation and testing of copper and fiber optic inside and outside plants, both classified and unclassified systems.
• Configure/install/implement/test/troubleshoot all high-speed copper and fiber cabling distributed across the campus in a converged architecture.
• Monitor all hardware 'stock items' to assure proper level are maintained.
• Provide materials list and labor estimates for upcoming project work.
• Update and maintain cable topology drawings/fiber availability drawings using AutoCAD.
• Document/update new processes and changed processes.
• Capture all service incident and/or service requests in applicable AF ticketing systems.
• Manage work orders according to contract metric thresholds while providing premier customer service delivery.
• Install communications backboards, rack and equipment cabinets where needed.
• Install fiber optic cabling direct buried, and or using campus manhole/conduit systems.
• Operate in underground / confined spaces safely and professionally.
• Monitor, test and calibrate all test equipment in the installation, maintenance and repair of the base cable plant.

Qualifications

3+ years experience in switch, inside plant, and outside plant support. HS diploma or GED. Experience in installation/termination/testing/troubleshooting of structured cabling (CAT5e/6) copper cabling plant. Experience in installation, termination, testing, and troubleshooting inside/outside plant (multi-mode and single-mode) fiber optic cable plants. Proficient with cable test equipment and working knowledge of all applicable TIA/EIA cabling standards. Familiar with Windows 11 and Microsoft Office suite. Able to demonstrate critical thinking and leadership skills required for problem identification and resolution. Must have strong communication skills, troubleshooting skills, and customer service skills. Able to professionally interact with customers and help resolve customer issues as required. Able to lift up to 70lbs. Able to provide planned and/or emergency after-hours support as needed. Must be a US citizen and hold a current Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

Additional Information

All your information will be kept confidential according to EEO guidelines.