Customer Service Representative Cubic Corporation 355 reviews - Concord, CA Job Summary: Provides service to customers who require assistance with issues involving their fare media cards and accounts. Responsible for providing professional, knowledgeable and courteous call support to all cardholders, patrons and transit operators. This position typically works under close supervision and direction. Essential Job Duties and Responsibilities: * Answers all incoming fare media phone calls from customers * Processes all faxes and emails inquires * Performs all assigned tasks as quickly and accurately as possible * Follows all established policies, procedures and written/verbal instructions * Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible * Answers all inquiries related to fare media * Initiates outbound call as needed * Performs other duties as assigned Minimum Job Requirements: High school degree or equivalent plus two years experience in a Customer Service/Call Center. Some college coursework preferred. Must be a good team player. Must possess a positive attitude. Must excel in a fast paced environment. Able to work and respond in a high volume situation. Willing to work extended hours. Ability to type 40 plus word per minute (WPM). Proficient in Microsoft Office. The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. Worker Type: Contingent Worker 3 hours ago - save job - original job Apply On Company Site Other jobs you may like Customer Service Representative Acme Press, Inc. dba Calitho Concord, CA 8 hours ago Easily apply Customer Service Representative (Inside Sales... Motion Industries Concord, CA Genuine Parts Company - 1 day ago Customer Service - Apparel Kmart Corporation Pinole, CA Sears Holdings Corp. - 18 hours ago Customer Service Kmart Corporation Pinole, CA Sears Holdings Corp. - 18 hours ago Retail Customer Service Associate FedEx Office Vallejo, CA 2 hours ago * Customer Service Representative jobs in Concord, CA * Jobs at Cubic Corporation in Concord, CA * Customer Service Representative salaries in Concord, CA Cubic Corporation Cubic Corporation 355 reviews Cubic Corporation is the parent company of three major businesses, Cubic Transportation Systems (CTS), Cubic Global Defense (CGD), and Cubic... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume