This position will be on a large client with a dedicated account team. You will need to develop an understanding of the client's data and know Acxiom's products to manage deliverables the team provides the client. You will serve as a client contact and will likely have daily interaction with the client via email and phone calls. You will own, monitor, troubleshoot and enhance the solutions for your part of the account. The team manages a large number of changes for the client each month and you will actively participate with changes that are made for your portion of the solution set.

What you will do:

• Monitor processing to ensure timely and accurate completion of production tasks
• Provide consultative support to client business partners in reviewing requirements, offering suggestions, and answering inquiries
• Provide consultation, support, communication, and training to client on data availability and usage
• Design and implement processes that utilize automation in data onboarding and auditing
• Support tradition direct mail, email and online activities on the client's behalf
• Facilitate meetings, both internally and with the client
• Work independently and with team
• Own and manage projects from beginning-to-end

What you will need:

• Self-starter with attention to detail
• Ability to effectively communicate with clients and internal stakeholders
• Problem-solving skills
• Intermediate to proficient experience with SQL
• Ability to prioritize daily responsibilities
• Willingness to work on call
• Bachelor's degree from a four-year college or university or minimum 2 years relevant industry experience in the area of Information Technology

What will set you apart:

• Prior Acxiom experience
• Experience using SAS or Salesforce Marketing Cloud
• Experience in data processing and data integration
• Understanding of relational database design
• Experience with Campaign Management Tools
• File Transfer Protocols
• Knowledge of Acxiom products

#GD17 PRIMARY LOCATION CITY/STATE: Homebased - Conway, Arkansas

ADDITIONAL LOCATIONS (IF APPLICABLE): Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day.