When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

As a Director in the Technology Solutions organization, you will lead a team to drive digitization and automation initiatives to drive process transformation, efficiencies and drive overall improvements in the customer experience.

Partnering and matrix managing partner organizations is a core component of this leadership role while also driving process transformation in a logical and methodical approach.

• Develop lead practices around SPM and PPM

• Strategic planning and portfolio prioritization of key transformational initiatives across multi stakeholder groups.

• Managing transformational initiatives ensuring alignment to value-based outcomes

• Partner with stakeholder groups in the optimizing, defining, and analysis of business process and association digitalization requirements/outcomes.

• Partner with internal/external development teams and oversee development of digitization and automation initiatives.

• Managing CAPEX and OPEX budgets

• Resource mgmt. per at the workstream level.

• Executive communications across stakeholder organizations on priorities and status.

• Collaboration with key executive stakeholders in the identification and prioritization of digitalization and automation requirements.

What we’re looking for...

You’ll need to have:

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant work experience

• Experience effectively communicating and discussing complex business and technical topics to all levels of the organization

• Experience in and understanding of workflow flow automation, data and information security - especially as it relates to issues within businesses

• Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions

• Experience in problem solving and decision making, with the ability to identify risks and assess solutions

• Experience in analytical, critical thinking and outstanding quantitative skills

• Experience in facilitating cross-functional discussion and driving alignment.

Even better if you have one or more of the following:

• MBA or advance degree

• Six or more years of relevant work experience., related to the selling of IT and managed telecommunications solutions

• Five or more years architecture experience in conceptualization, definition and development of IT and/or telecom based products and service

• Experience with ServiceNow PaaS across ITSM/TSM, ITOM/TSOM, OMT, CSM, and SPM.

• Experience with broad technology concepts including: software defined networking, programming languages (HTML, Java, Python), API’s, RPA, information security and collaboration tools.

• Experience in and understanding of data and information security - especially as it relates to issues within businesses

• Experience with Hyperscaler platforms (AWS, Azure, Google), and other large SaaS platforms (SFDC, Slack, etc.)

• Experience with Artificial Intelligence technologies and platforms

• ITIL Foundations, or similar

• Experience in sales or service of Fortune 500 companies

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

This is a hybrid role and we will consider applicants based near additional VBG locations.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.