Introduction

As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.

Your Role and Responsibilities

The IBM Client Innovation Center -Baton Rouge has immediate opportunities for experienced forward-thinking Jr. Training and Change Consultants with a passion for growth and innovation. The success of IBM is in your hands as you transform vital business needs into innovation solutions to drive growth for our clients. Our clients are some of the world’s leading companies and you will be part of challenging projects to build and support technical solutions for their needs You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact! Job role description: Junior Training & Change Consultant

We’re looking for passionate, original thinkers who want to drive progress, grow their network and further their careers. As a Junior IBM Consultant, you’ll be a part of client-facing teams to help businesses change the way they work, helping clients in the selection, implementation, and production support of application packaged solutions.

You’ll build on your expertise in ERP packages for existing and new applications – such as SAP, Oracle, Microsoft Dynamics, SalesForce, or SharePoint solution suite and be well versed to speak with clients and make strategic recommendations. We prioritize ongoing learning, development of consulting and/or technical skills, and continuous personal growth, all grounded in a culture of coaching and apprenticeship.

Work you could do as a Junior Training & Change Consultant:

• Assist clients in selection, implementation, and support of packages

• Gain additional client-facing experience and industry knowledge

• Leverage business knowledge to drive solutions for clients and their management

Successful candidates for these positions will work on-site at the IBM Client Innovation Center in Baton Rouge, LA. The IBM Client Innovation Center is an in-bound delivery model where we support our clients from our Baton Rouge center. However, some travel is expected, and all candidates must be willing and able to travel to meet our client needs across the US. Travel is typically related to knowledge transfer and training at the client site (Monday thru Friday). You are expected to travel approximately 50% of the time. You must live in or be willing to relocate to Baton Rouge, LA within 30 days of starting your position.

Required Technical and Professional Expertise

• 1-3 years SAP Training & Training Material Development experience

• Quick Reference Guides

• Instructor Led Training/ Virtual Instructor Led Training

• Web Based Training

• Develop business process training utilizing the above methods

• Experience in SAP EnableNow or SAP Workforce Performance Builder (WPB)

• Ensure new business process procedures are incorporated in training courses

• Communicate and clarify course content with business process team

• Revise training materials according to review process

• Review and refine work instructions developed by the business process teams

• Assist in identification of training environment requirements

• Perform data load into training environment and set up tables and required master and transactional data for exercises and case scenarios

• Test exercises for usability purposes

• Educate, train and coach instructors

• Deliver training to the organization (if required)

• Report work progress to training leads and training manager

• Experience with SharePoint, Access, Skype, Virtual Training a plus

Preferred Technical and Professional Expertise

• Functional area expertise (RTR, OTC, PTP etc.)

• Training delivery and execution

• WalkMe experience

• Other Organizational Change Management related work experience

KEY SKILLS

• Instructional Design

• Ability to work alone or with minimum supervision

• Consistent communication with IBM and project team

• Training development (Instructor Led, eLearning, etc.)

• Exposure to ERP systems

• Good time management

• Ability to meet deadlines

• Detail oriented

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

Location Statement

IBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:

• 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.

• World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.

• Well-being programs to support mental and physical health.

• Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).

• Select educational reimbursement opportunities.

• Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.

• Giving and volunteer programs to benefit charitable organizations and local communities.

• Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.