When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

You will be a part of the Global Network & Technology organization and focusing within Network Systems initiatives for automations, systems Integrations and cost transformation initiatives across Verizon wireline & wireless network teams, as well as service center operation groups. The position will be responsible for defining the delivery of Network Systems strategic initiatives for Wireless Service Assurance teams. The position will work with internal and external stakeholders to build process flows and engineer the solutions for delivery. In this role, you will provide thought leadership, organize, prioritize and design network engineering build specifications to support Verizon's customer experience initiatives and network operations business functionality.

You will be responsible for the following but not limited to:

• Leading all network engineering build specification and solution development specifications from design/architecture through operationalization.

• Leading the technical collaboration with internal performance engineers and network technicians to develop Network KPIs then to craft effective methods of data collection, data aggregations, monitoring, reporting and reaction to enable network insights within network applications.

• Creating specifications for network data analytics development then lead the implementation efforts through deployment into Network Troubleshooting and Known Issues Rules Engine

• Extending the frameworks to provide customer experiences across all services on the Verizon Wireless network. (As part of our overall Wireless Network Customer Experience and Troubleshooting)

• Designing and developing needed platforms and applications (including systems integration, and incorporating business processes) to address business problems towards Verizon directives

• Designing and developing troubleshooting applications to serve network insights into our Operation Centers .

• Driving innovative ways of solving business problems engaging technologies like Big Data and GIS as needed.

• Coordinating with stakeholders across Business and IT to implement the solutions end to end and deploy in production environments

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience in Telecommunications wireless networks (VoLTE/VoWiFi, LTE, UMTS, EVDO, DMA, GSM, Voice over IP (VoIP), and multiple protocols.

• Experience with Network Management Systems.

• Experience in design, development, delivery and deployment of Highly Scalable Web Server based applications involving web client, web server and database technologies.

Even better if you have one or more of the following:

• Bachelor’s or Master's degree in Computer Science, Engineering or four or more years of work experience.

• Experience in Telecommunications wireless networks (VoLTE/VoWiFi, LTE, UMTS, EVDO, DMA, GSM, Voice over IP (VoIP), and multiple protocols like Session Initiation Protocol (SIP), Real-time Transport Protocol (RTP), LTE protocols like: Diameter, GTPv2, NAS, S1AP, LTE & NR RRC etc.)

• Experience migrating web applications to Cloud (AWS, Oracle Cloud or Cloud Foundry etc.), JSON, NodeJS, REACT, Solaris and PL/SQL.

• Experience in data streaming Platforms Kafka / Pulsar, ML/Data Models using Python.

• Experience in systems design and project management.

• Experience in Big Data and GIS technologies in solving real world business problems.

• Possess effective communication, organization, and decision making skills.

• Ability to interact with executives and senior leaders, to communicate complex concepts in a concise and compelling way and have good analytical, research and presentation skills

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.