When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing…

The Verizon Business Group Experience Organization is developing a program that deepens the value of Verizon Business as a partner and provider to Business Markets, Global Enterprise, and Public Sector customers. The Experience Management - Consultant on the Experience Innovation & Enablement team will support various initiatives and workstreams that support yet to be launched VBG’s Signature Experience, programs leveraging Verizon Business Dollars, and the Verizon Business Mastercard and other yet to be identified earning and award programs using Verizon Business Dollars.

• Developing new accounting processes and maintaining reporting in collaboration with RA, Tax and FP&A on deposits, redemption, and liabilities across various ledgers.

• Serving as lead POC for partner reporting and invoicing on program related revenues and expense, both VBD and USD.

• Facilitating QBRs and business development meetings with partners.

• Partnering with key stakeholders across the business (Marketing, Product, Legal, Finance) and external partners to support initiatives to drive transformative customer experience for VBG customers.

• Identifying, prioritizing, structuring, and finding solutions to complex business challenges.

• Supporting developing project KPIs, status reporting and presentations for senior leaders.

• Project management and collaboration with IT in executing key business transformation and BAU initiatives.

• Reviewing and assessing contracts, SOW with potential vendors, partners for strategic engagements.

• Maintaining training artifacts, content, partner requirements, and completion status.

What we’re looking for...

A diligent, task-oriented mindset with a passion for collaboration and organization. This role will support enhanced customer experiences and amplification of value to our business customers, increasing loyalty and ultimately, revenues.

You’ll need to have:

• Must be a current participant of the Department of Defense Skillbridge Program or of the Hiring our Heroes Corporate Fellowship Program Cohort 2-2025.

• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

• Experience working in a fast-paced, variable landscape while navigating and prioritizing multiple projects and complex tasks.

• A demonstrable track record of developing and fostering collaborative, durable cross functional relationships.

• Experience reviewing and updating training materials, OST’s, external customer facing communications such as emails, marketing collaterals etc.

• Experience with developing requirements for IT and executing projects.

• Experience with Excel, Word, Google Slides/Powerpoint.

• Experience with JIRA/Workfront.

• Experience working with finance and IT in writing specs for automating accounting processes.

Even better if you have one or more of the following:

• Degree in Business Administration, Accounting, Finance, or Economics.

• MBA, PMP, and/or VLSS experience.

• A professional certification (e.g. CPA, CMA).

• Strong organizational and collaboration skills.

• Strong facilitation skills with internal and external partners.

• Highly effective communication and presentation skills.

• Knowledge of FASB and SEC requirements, Generally Accepted Accounting Principles, tax reporting and accounting practices and International Financial Reporting.

• Business Transformation experience.

• Experience in executing and delivering IT initiatives involving marketing functions.

• Experience in developing channel training and communications. Knowledge of OST, GTM and Integrated Marketing practices at Verizon.

• Experience in creating executive-level presentations.

• Thought leadership, ability to assess industry trends, and support program evolution.

• A high degree of analytical capability with the proven ability to support business case development.

• Experience with FIT tools.

• Experience with training reporting / Qlik.

• Experience with tableau, looker.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $0.00 and $0.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.

You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.