When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What we're looking for…

The Total Employee Experience Lead is responsible for developing and executing a strategy to digitize the employee experience using AI and GenAI technology. The ideal candidate will have experience with AI and GenAI, as well as a passion for improving the employee experience.

What you’ll be doing...

• Developing and implementing a strategy to digitize the employee experience using AI and GenAI technology

• Partnering with business leaders to understand their needs and develop solutions that meet those needs

• Leading the implementation of AI and GenAI technology solutions

• Managing the Total Employee Experience team

• Tracking and measuring the impact of AI and GenAI technology on the employee experience

• Staying up-to-date on the latest trends in AI and GenAI technology

• Communicating regularly with stakeholders about the progress of the Total Employee Experience initiative

You'll need to have:

• Bachelor's degree in a related field

• 5+ years of experience in human resources

• Experience with AI and GenAI technology

• Strong project management skills

• Excellent communication and interpersonal skills

• Passion for improving the employee experience

Even better if you have one or more of the following:

• Experience with employee self-service technologies

• Experience with change management

• Experience with data analysis

• Strong analytical skills

• Ability to work independently and as part of a team

• Strong technical background: Deep understanding of software development lifecycles, architectures, and technologies relevant to the product. This might include cloud computing, APIs, databases, or specific programming languages.

• Data analysis: Ability to interpret data, analyze product performance, and make data-driven decisions.

• Problem-solving: Excellent analytical and problem-solving skills to identify and address technical challenges.

• Technical communication: Ability to communicate technical concepts clearly and concisely to both technical and non-technical audiences.

• Product Vision: Ability to understand and articulate the product vision, strategy, and roadmap.

• Stakeholder Management: Collaborate effectively with cross-functional teams, including engineering, design, marketing, and sales.

• Prioritization: Ability to prioritize features and make trade-off decisions based on value, feasibility, and strategic alignment.

• Market Awareness: Understanding of the competitive landscape and customer needs.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.