INTRODUCTION

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

YOUR ROLE AND RESPONSIBILITIES

Our Onboarding team is focused on delivering a signature experience for our new hires. The Onboarding Success Partner will be responsible to craft a signature experience that is both informative, engaging and ensures a warm welcome & strong start at IBM. This role is an integral part of the HR Talent Acquisition team and works cross-functionally with other areas of Human Resources including Talent Acquisition Partners and Coordinators. The role of Onboarding is integral for preparing the new hire for their IBM career and to ensure that everything is ready for their arrival at IBM on day 1. The goal is to provide candidates with an impactful experience from offer acceptance onwards. Our Onboard Success Partners play an important part to improve the onboarding experience and build a feeling of personalized support as they guide candidates through the onboarding process in an efficient and timely manner. This role will be reporting to the NA Onboarding Manager and will be part of IBM's Global Onboarding team.

• Lead and run all day-to-day operations for Onboarding Orientation and other onboarding programs
• First point of contact for new employee and hiring manager from offer accept through onboarding
• Schedule and facilitate Orientation sessions for new hires. Sessions will be held Virtually and occasionally Face to Face
• Welcoming new employees, facilitating paperwork completion and processing, accountability in understanding current IBM business/structure/strategy/news
• Coordinating requests and delivery of all provisioning items by new hire's start date
• Responsible for appropriate follow-up of each required element in the onboarding process within time frames established
• Handle communications and inquiries from new hires
• Audit and review all new hire documents as per the statutory and company requirements
• Ensure employee data collected at onboarding stage reaches HR system(s) in a timely manner

REQUIRED TECHNICAL AND PROFESSIONAL EXPERTISE

Required Professional and Technical Expertise :A MINIMUM OF 3 YEARS OF EXPERIENCE UTILIZING PROVEN SKILLS IN ALL OF THE FOLLOWING:

• Top presentation skills
• Good verbal and written language skills.
• Customer/people focus
• Detail orientation
• Critical thinking
• Problem solving
• Microsoft Office (Word, Excel, PowerPoint, Access and Excel experience in pivot tables, VLOOKUP)
• Knowledge of local employment legislation

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.