When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

The Principal Engineer-Full Stack will be responsible for developing and maintaining the System Of Engagement (SOE) Services Framework and Micro Frontend Framework design and architecture. This role will also lead and maintain the store applications within the Value IT organization. This role involves developing and implementing new technical solutions, managing program progress, collaborating with cross-functional teams, and ensuring alignment with business goals. The ideal candidate will have a strong technical background, good understanding of cutting-edge technologies, experience in leading large-scale applications, and a proven ability to drive results.

• Making sure the SOE services are up to security standards by making sure the Dynamic and Static scans have 0 vulnerabilities

• Providing necessary support for any changes to SOE framework including but not limited to component version updates etc.,

• Champion SOE and VXP integration but designing thoughtful throttling solutions which will have minimal impact on the user experience

• Providing technical expertise and solutions for complex projects across multiple distribution channels

• Driving Center of Excellence store applications, delivering end-to-end solutions for sales and service flows

• Utilizing Conversational UI to build simplified common applications for stores and call centers.

• Overseeing store channels for Exclusive Retail Store, Agent Retail, and National Retailers, collaborating with business partners to design and implement partner programs

• Building and maintaining new Unified Sales & Service apps using the Northstar Architecture (NSA) tech stack

• Leading and delivering programs in a product-based Agile structure, championing Agile methodologies

• Maintaining functional/technical requirements, analyze hardware/software features, and understand system architectures

• Managing vendor relationships to drive quality, reliability, and timely delivery

• Establishing objectives, create roadmaps, and align with stakeholders to achieve organizational goals

• Leading emerging technology direction, facilitating decision-making, and driving integration with vendor products

• Driving DevOps implementation, including ideation, business case development, design, and delivery

• Partnering with Global Delivery teams to create and optimize cross-channel experiences

• Delivering results within budget, time, quality, and strategic/tactical KPIs

• Documenting and complying with software quality, data security, and compliance processes

• Creating proposals and present them effectively to diverse audiences

• Analyzing market and industry trends, identifying growth opportunities

• Recommending and implementing customer experience process improvements

• Resolving customer complaints in a timely manner

• Driving actionable insights from customer feedback

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Expertise in Java, J2EE, and React UI

• Experience in AWS and databases (ex:, Oracle, Cassandra, and/or NoSQL databases)

• Experience with integration of store applications using SSO and Federated Identity Management

• Experience in defining a strong and robust authorization architecture for managing microservices across multiple assisted channels

• Experience in user content management using AEM

• Security experience to provide vulnerability fixes for scans like SONAR, Fortify, 42 Crunch ZAP etc

• Experience in designing and maintaining a System Of Engagement Service and Micro Front End frameworks

Even better if you have:

• Bachelor's degree in Computer Science or a related field

• Advanced experience in Software Development

• Experience with Behavior Driven Development methodology

• Good understanding and experience of working with AEM frameworks for web content management

• Experience with Cucumber for Behavior Driven Development

• Expertise in Spring Boot

• Experience implementing AI solutions for call centers/distribution channels

• Experience in eCommerce and catalog management software

• Experience delivering large, complex software programs

• Strong interpersonal, presentation, and writing skills

• Solid understanding of technology selection, architecture, and full-stack implementation

• Strong analytical and problem-solving skills

• Strong leadership and influencing skills

• Results-oriented with a strong customer focus

• Experience in Design Thinking and Engineering Transformation (DevOps, Microservices, Cloud)

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $124,000.00 and $231,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.

You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.