When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing…

The primary responsibility of this role is to take the data related to a customer request and key that data into various quoting systems. This role is responsible to ensure that all services are quoted against all addresses provided in its entirety. The quoter will need to ensure the accuracy of the output against the originating data requirements prior to sending the output quote to sales for customer presentation. This role may also be responsible for filling out a customer facing spreadsheet with the pricing information obtained from our systems.

As a secondary responsibility in this position, the Quoting Deal Strategist would have ownership of custom programs throughout a deal lifecycle (Deal Readiness) up and until order submission (Implementation Assurance). This role will lead discussions around on-boarding efficiencies, strategies, and quoting all while documenting and communicating updates to various teams. You must be motivated to gain a deep understanding of the end to end process flow of a deal and associated processes required to drive a customer solution to operational readiness upon contract signature, and execute the orders according to a structured project plan.

This role will transform the way we manage and win new business by:

• Managing the deal risks and quotes throughout the deal lifecycle

• Aligning key stakeholders to timelines and challenges

• Managing and reporting on deal progress, program readiness and order submission status

• Following guidelines on implementing the overall deal strategy, as it relates to order submission operability

Responsibilities will include:

• Developing in-depth knowledge of all products, systems, contracting and ordering flows

• Building and maintaining strong relationships with multiple business units needed to ensure deals are operationally supportable before contract signature

• Leading various deal calls, defining and managing the quoting and contracting timelines from deal kick off to order submission.

• Creating quotes/orders in any system required

• Ensuring efficiency and accuracy of all quotes

• Tracking progress and report day-to-day activity and status to Sales

• Escalating issues that may jeopardize timelines

• Proactively monitoring quoting activity

• Ensuring all necessary information is gathered to begin quoting and all parties are aligned on the quoting strategy

• Supporting and defining quoting and or order strategy for RFPs from round 1 through to BAFO using designated playbooks

• Running and owning Deal Readiness Assessments (DRA) on each deal

• Engaging on Large/complex GIS deals with Senior Deal Strategists

• Ensure any custom solution is operationally supportable upon contract signature

• Ensure sales obtains proper approvals from groups such like Tax, Regulatory, Product, Pricing and Contract Management (PCM), Legal, Operations, Planning and Design (OPD),

• Manage and meet KPIs for each deal

• Escalate any roadblocks that preclude ability to meet stated KPIs or SLAs

• Participate in various stakeholder calls related to deal

• Lead strategy calls/sessions regarding project timelines raising any concerns

• Follow established playbooks and processes used to complete a deal or project

• Participate with cross functional teams on deal activities to establish an onboarding pathway for Implementation Assurance execution.

What we’re looking for…

The right person will be able to assess the operational supportability of a deal within our systems and identify areas of risk and work to identify, document and mitigate them prior to contract signature. This position becomes critical to the success factors of establishing a clean ordering process flow to be passed to the ordering team for an outstanding customer experience. This position demands leadership skills, ability to cross functionally collaborate, and possess project and process management skills.

You’ll need to have:

• Bachelor's degree or four or more years of work experience.

• Four or more years of relevant work experience.

• Three or more years of project management experience preferred with review and delivery of complex technology solutions.

• Experience in working on cross functional teams, developing and responding to RFPs, interviewing prospective business partners and service providers, performing scope reviews, participating in contracts negotiations, and coordinating field work through successful project completion.

• Familiarity of Telecom industry trends, changes and developments

• Familiarity of vertical markets, trends, development and/or legal requirements dictating solutioning.

• MS Office / GSuite expertise.

• Experience in strong customer service focus positions.

• Ability to perform under pressure to meet deadlines.

Even better if you have one or more of the following:

• Expertise in quote to order process flow (or willingness to learn)

• Expertise in systems like Premisys, ProQuest, Salesforce, Proposal Manager, GCH, GCT, VISE, Contract Viewer, VzB Central, VECRM, CAMEO, VPrice, Eval, EZStatus, VEC.

• Understanding of our products and solutions including but not limited to: Internet Services, Private IP, Ethernet solutions, SDWan, VNS, Private Wireless 5G, Wave, VoIP/Voice solutions, Managed Services, Cloud services, Security Services.

• Understanding of CPE elements required for a solution including device types, licenses, import/export compliance.

• Understanding wireless service capabilities.

• Knowledge on networking and system implementation rules.

• Excellent written and verbal communication and interpersonal skills.

• Professional communication skills for phone calls, emails.

• Excellent organizational, time, project management and prioritization skills.

• Creative problem solving skills to ensure timelines are met.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.