World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider that brings an innovative and proven approach to how organizations around the world discover, evaluate, architect and implement technology.   

Based in St. Louis, WWT works closely with industry leaders such as Cisco, HP, EMC, NetApp, Citrix, VMware and Dell, focusing on three market segments: Fortune 500 companies, service providers and the public sector. WWT employs more than 8,000 people and operates more than 3 million square feet of state-of-the-art warehousing, distribution and integration space strategically located throughout the world.  WWT is proud to announce that it has been named on the FORTUNE “100 Best Places to Work For®” list for the tenth consecutive year.   

World Wide Technology, Inc. currently has an opportunity available for a Salesforce Analyst/Administrator within IT on the Salesforce team located in our St. Louis, Missouri headquarters. WWT specializes in providing high-tech solutions and services that enable companies to better share, distribute, organize, and analyze information.   

RESPONSIBILITIES: 

• Review, analyze, and work business support requests   

• Work in tandem with experienced team members to assist in strategic projects.   

• Perform day to day Salesforce configuration platform changes.   

• Develop relationships with stakeholders and end users.   

• Configure Salesforce to support business processes; this includes creating custom objects, custom fields, page layouts, approval processes, process builders, flows and validation rules.    

• Create custom dashboards and custom reports to provide sales data to various sales teams and users.   

• Participate in solution designing for enhancements and strategic projects.   

• Participate in daily stand ups, project planning meetings, specifies, grooming, and business requirement gathering sessions.   

• Be able to communicate effectively with delivery team on issues, new requirements.   

• Conduct testing sessions with business users and provide feedback to the delivery team.   

• Learn and analyze new features from Salesforce releases for use on our platform.

QUALIFICATIONS     

• 2-3 years of Salesforce CRM customization, support, and configuration on Sales Cloud and Service Cloud   

• Experience with Contract Lifecycle Management including Conga/Apptus products desired 

• Experience with Partner Relationship Management including Partner Communities a plus 

• Understanding of sales reporting, salesforce security structure, salesforce data modeling.    

• Strong communication skills (written, verbal, and presentation).   

• Strong analytical/problem solving skills.   

• Knowledgeable and understanding of Software Development Lifecycle, particularly Agile Methodology, Change Sets in Salesforce, and maintaining sandbox integrity.   

• Independent and self-motivated.

Want to learn more about WWT? Check us out here: https://www.wwt.com/about

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

** WWT has implemented a vaccine requirement for all of its U.S. workforce. All new hires must be fully vaccinated by December 8, 2021. Appropriate religious and medical accommodations will be made **

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.