When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

Job/Org Summary:

At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most. By joining our team, you'll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities. We're not just in the business of technology; we're in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible.

Building on our commitment to connect people with quality experiences that offer the best value in wireless, let's delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences. Our portfolio, comprising 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact.

• Total Wireless & Verizon Prepaid: At the forefront, we have Total Wireless and Verizon Prepaid, our flagship brands available at Verizon exclusive and/or national/retail stores. Verizon Prepaid continues to maintain a robust and loyal consumer base, while Total Wireless is on a rapid ascent, capturing the hearts of more customers with best superior value prop and Promos
• Straight Talk, TracFone, and Walmart Family Mobile : Straight Talk, Tracfone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting significant presence in Walmart. Their extensive reach and solidified position in the market underscore our commitment to accessible, high-quality wireless solutions across diverse retail environments.
• Visible : Visible, as a standalone brand family, caters to the digitally-savvy, single-line customers who prefer streamlined, online-first interactions. This brand is a testament to our adaptability, embracing the digital evolution of customer engagement.
• Simple Mobile : Carving out a niche of its own, Simple Mobile shines as the premier choice among authorized resellers. Its consistent recognition as the most carried brand in Wave7 Research’s prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.
• SafeLink : SafeLink remains dedicated to serving customers through government subsidies. With a strategic pivot towards Lifeline in the absence of ACP, SafeLink continues to fulfill its mission of providing essential communication services to those in need.

Join the team that connects people with quality experiences that give them the best value in wireless.

Responsibilities:

What You’ll Be Doing:

The Sr. Client Partner is responsible for ensuring Indirect Channel performance objectives are met and exceeded. This leader plays a critical role in delivering on Verizon Value Indirect Channel business priorities by keeping our Agent Partners informed, prepared and accountable to achieve their assigned objectives. You’ll provide critical support in driving sales and business growth for our Indirect Channel Partners You will formulate strategies, manage relationships, and execute business objectives, while removing roadblocks that impede business growth. You proactively share best practices, cultivate collaboration, and ensure KeyPerformance Indicators (KPIs) are being met.

This is a highly visible role that requires strong prioritization, critical thinking, and relationship-building skills as you will identify obstacles, develop and implement creative solutions, provide insightful/actionable updates & ultimately ensure success. The role requires the ability to guide and persuade our partners through sensitive and complex situations, while preserving relationships, and working cross-functionally with internal and external parties.. You will be accountable for the performance and results of Indirect Agent and Retailer Partners.

Where you’ll be working…

In this hybrid role, you’ll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You thrive in a sales environment and are excited by sharing your energy and passion. You drive accountability from internal and external stakeholders in a professional capacity while identifying potential opportunities. You use critical thinking and make data driven decisions. You pay attention to details and work effectively under time constraints to deliver results and meet deadlines.

Responsibilities:

• Owns outcome of Indirect Agent and Retailer partner performance.
• Collaborating with internal and external cross functional teams to define optimal channel mix for Verizon Prepaid and Simple Mobile
• Identifying opportunities and improving performance of existing Agent Partners and Retailer Partners through joint action planning
• Onboarding & managing new Indirect Agents and Retailer Partners to grow distribution footprint nationally
• Collaborating with Brand leads to align and execute on new value propositions, pricing and promotions
• Ensuring Agents and Retailer Partners are trained on compensation, value propositions, and sales positioning
• uncovering issues impacting field performance and developing solutions
• Monitoring, evaluating, and analyzing market dynamics including industry trends and competitive moves to ensure Verizon Value is positioned to win in the marketplace

You'll need to have

• Bachelor's degree or four or more years of work experience
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Proven experience demonstrating results in sales leadership, strategic planning, business development and execution
• Experience working in a fast-paced, multi stakeholder environment and managing multiple priorities to meet deadlines in a dynamic environment.
• Must have strong leadership abilities, able to engage and influence team and external partners including distribution leads
• Proficiency in MS Office, Google business suite, and other platforms
• Willingness to travel 51% to 75% of your time

Even better if you have one or more of the following:

• An MBA, or an M.S. in a related field.
• Ability to work in a cross-functional team environment with changing and evolving roles and responsibilities.
• Strong project management skills, multitasking is vital to success
• Superior account management skills and Excellent communication skills
• The ability to influence and provide guidance without direct authority
• Experience leading direct reports.
• Experience with third-party sellers or retailers.
• Account management experience.
• Experience managing competing priorities with tight deadlines in a dynamic work
• environment.
• Demonstrated interpersonal, communication, and presentation skills.
• Experience driving sales, productivity, performance and results.
• Financial acumen and experience in interpreting/analyzing sales results.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $109,000.00 and $202,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.

Verizon will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative.

You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.