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Sr Account Manager - Business Channel Management

Learn more about Verizon
Verizon

Verizon

Sr Account Manager - Business Channel Management

Walnut Creek, CA +1 location
Full Time
Paid
  • Responsibilities

    When you join Verizon

    Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

    What you’ll be doing...

    You’ll be working side-by-side with our agent and third party retail partners to grow our customer base in the small to medium business marketplace. You’ll develop and create sales and marketing strategies along with targeted incentive programs to drive sales and profitability through this channel. Ongoing, you’ll assess performance of each agent and retailer and develop a tailored plan to improve productivity to help them meet their targets. A combination of incentives, promotions, and marketing programs along with training and education will be your tools. When our partners are successful, so are we.

    • Growing the wireless business through our partner agents and retailers.

    • Enhancing agent capabilities and performance through product knowledge and skills, and tailored sales strategies to drive achievement of agent sales targets.

    • Evaluating agent and overall channel sales performance for continuous improvement.

    • Developing, implementing and monitoring regional sales and incentive programs.

    • Communicating sales program results and effectiveness.

    • Motivating our indirect agents to exceed sales

    • Providing feedback on sales techniques and customer interactions.

    What we’re looking for...

    You’d like to manage your accounts like you’d run your own business. You know that your success depends on the team’s success. People trust you and come to you for advice. You are confident in your ideas but always open to input from others—because you know the best ideas come from different perspectives. You find sharing your expertise and developing others rewarding.

    You’ll need to have:

    • A Bachelor’s degree or four or more years of work experience.

    • Three or more years of relevant work experience.

    • Willingness to travel in an assigned territory.

    • Eligibility to pass motor vehicle records check.

    Even better if you have one or more of the following:

    • B2B sales, marketing, training or customer service experience. Ideally, with third party sellers or retailers.

    • Managed competing priorities with tight deadlines in a dynamic environment.

    • Account management experience.

    • Demonstrated interpersonal, communication and presentation skills.

    • Experience in the wireless industry.

    If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

    Where you’ll be working

    In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

    Scheduled Weekly Hours

    40

    Equal Employment Opportunity

    We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

    Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

    If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $54,000.00 and $109,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.

  • Industry
    Information Technology and Services
  • Locations
    Walnut Creek, CA • Irvine, CA
  • About Us

    You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.