When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

We innovate constantly to help the biggest names in business do business quicker and smarter and we apply the same vision and focus to the way we do business. You’ll be managing strategic projects that impact our ability to turn contracts and bills into cash and make it easy for our customers to do business with us. You’ll play a vital role representing the Finance Billing to Cash organization as a Subject Matter Expert (SME) on a wide range of initiatives coming from marketing and IT. You will be working creatively with other SMEs to embrace new projects, processes, and changes, and drive solutions that improve our accuracy and efficiency.

• Leading major IT infrastructure projects to increase automation for processes ranging from contract processing to production billing to accounts receivable and collections.

• Representing the organization in project meetings and helping to define Finance Billing to Cash requirements.

• Leading the full life cycle of projects including approving designs, user testing, implementation and post mortems.

• Leading meetings and calls to discuss projects, escalate issues and report on progress to user communities and executive leadership.

• Identifying and resolving system production issues and analyzing root causes.

• Overseeing about 16,000 shipping claims annually reported by the Indirect Agents.

• Partnering with Supply Chain on ~387k annual defective device returns and ensuring that our Indirect Agents are compensated upon receipt of devices.

• Owning our drop-ship equipment distributor billing process to ensure timely and accurate billing.

• Partner with Supply Chain, Accounting, National Distribution, Legal, Credit Risk, FP&A, and GTS to be the voice of Corporate Billing & Collections.

• Engage with our customers, including top level leadership, to understand their business and the financial health of their business.

• Ensure Verizon’s Receivables balance is protected in the event of Indirect Agent terminations and acquisitions.

• Present to external stakeholders and upper level management on hot topics, key priorities, strategic initiatives, among other projects.

• Challenge the team by identifying opportunities in their professional development and provide coaching along the way.

• Hold team meetings on a regular basis to ensure team cohesion and clearly align on expectations.

What we’re looking for...

You are well organized and detail oriented and like working independently to balance multiple competing priorities. You’re also a creative problem solver and enjoy driving automated solutions to improve customer interactions. Tailoring your written and verbal communications to the needs of your audience enables you to have an impact at all levels including user communities, other SMEs and leadership.

You’ll need to have:

• A Bachelor’s degree or four or more years of work experience.

• Four or more years of relevant work experience.

• Project management experience.

Even better if you have one or more of the following:

• A Master's degree.

• PMP certification.

• Experience with Billing to Cash functions.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.