World Wide Technology

World Wide Technology

Technical Associate

New York, NY +5 locations
Full Time
Paid
  • Responsibilities

    Why WWT?

    At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

    Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. 

    With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

    Want to work with highly motivated individuals on high-performance teams? Join WWT today!

    What is the Associate Academy Team and why join? 

    What will you be doing?

    Responsibilities:

    • Complete the structured technical and sales/business/consulting curriculum as a full-time learner.
    • Complete on-the-job training under the guidance of senior level engineers.
    • Understand the technical elements of an opportunity and the different approaches for proposal development, including hardware, software, bill of materials (BOMs), services (Levels of Effort -- LOEs) and architectural solutions.
    • Complete OJT rotations in various business units to gain understanding of how each contributes
    • Coordinate solution development leveraging best practices and researching customized solutions.
    • Research and demonstrate solution business benefits, including ROI. Present technical components of solutions to customer.
    • Work closely with an assigned mentor during the first 12 -- 24 months of service.
    • Assist with technical solution design and architecture, with coaching and mentoring from senior-level engineers.
    • Assist in developing Statements of Work and Bill of Materials, with coaching and mentoring from senior-level engineers.
    • Attend business appointments with Account Managers and senior engineers.
    • Estimate labor hours for Professional Services work.
    • Support in the development of business proposals and white paper content

    Competencies and Behaviors:

    LEARN TO CREATE BUSINESS RELEVANCE

    Study key customers and industries in your area to gain advanced understanding of key technical drivers and market issues

    Assist in developing the business cases for architectural solutions Effectively define and translate customers' business challenges into a technical context and vice versa  

    LEARN TECHNICAL SOLUTION SELLING

    Develop an understanding of the various architectures and service offerings WWT offers and how they're interconnected Ensure the features, benefits, and architectural impact of a technology solution are understood and valued by the customer  

    LEARN HIGH PERFORMANCE TEAMWORK

    Help the Account Team and customer ensure technical initiatives tie into the customer's strategy and goals Maintain collaborative relationships with customers and partners (OEMs). Establish collaborative relationships with internal resources such as ATC team, Inside Sales Reps, Service Request Center, Business Development (BD), Strategic Resourcing, Professional Services (PS), and Global Solutions and Architecture Teams

    Qualifications:

    • Bachelors, Associates, Technical Certification, or equivalent level of experience
    • Display an introductory level of technical acumen and/or aptitude for such as demonstrated with practical experience or in military service.
    • Desire to learn and to demonstrate competence in a structured development program.
    • Commitment to completing a comprehensive sales and technology curriculum.

    Want to learn more about the Associate Academy? Check us out on our platform:

    https://www.wwt.com/community/acse/about

    The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

    • Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

    • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

    • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

    • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

    We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

    #LI-KS1

  • Industry
    Information Technology and Services
  • Locations
    Phoenix, AZ • Sacramento, CA • Chicago, IL • St. Louis, MO • New York, NY • Milwaukee (or Remote), WI
  • About Us

    Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

    With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.