Job Description

• Provide Tier 1 VoIP telephony systems support for Tinker AFB.
• Operate and maintain database, configuration, and system updates for analog and VoIP telephone systems.
• Provide support for phone activation and deactivation; moves or location changes; PIN resets; Caller ID updates/changes; and voicemail setup or updates.
• Support configuration database updates in CUCM/TMS/E911.

Qualifications

2+ years experience supporting VoIP and analog telephone systems. Must be Security+ CE certified. Experience with analog and VoIP telephones and telecommunications systems. Knowledge of Cisco VoIP solutions. Experience with a telecommunications management system desired. Must be motivated, a self-starter and customer oriented with ability to adapt quickly to a rapidly changing environment. Effective interpersonal and communication skills. Must be a US citizen and hold a current Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

Additional Information

All your information will be kept confidential according to EEO guidelines.