DESCRIPTION & RESPONSIBILITIES

The Bodily Injury Claims Specialist will manage investigate and resolve Bodily Injury claims assigned as well as assisting in providing service to policyholders.

POSITION WILL BE BASED OUT OF THE INDIANAPOLIS OFFICE ONCE PANDEMIC RESTRICTIONS HAVE BEEN LIFTED. WE OFFER FLEXIBLE WORK ARRANGEMENTS TO HELP EMPLOYEES BALANCE THEIR DAYS.

THIS POSITION IS ELIGIBLE FOR UP TO A $2,500 SIGN ON BONUS FOR CANDIDATES WITH AN ACTIVE ADJUSTER'S LICENSE.

RESPONSIBILITIES:

• Manages investigates and resolves unrepresented Bodily Injury claims. Investigates and evaluates coverage liability damages and settles claims within prescribed authority levels.
• Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
• Communicates with policyholders witnesses and claimants in order to gather information regarding claims refers tasks to auxiliary resources as necessary and advise as to proper course of action. Responds to various written and telephone inquiries including status reports.
• Ensures adequacy of reserves.
• Accountable for security of financial processing of claims as well as security information contained in claims files.
• Makes effective use of loss management techniques. Negotiates settlements with attorneys claimants and/or co-defendants. Arranges for expert inspections involving third party or potential fraud actions as needed.
• Updates files and provides comprehensive reports as required.

QUALIFICATIONS

• Strong written and oral communications skills required.
• Good interpersonal analytical investigative and negotiation skills required.
• Customer service experience preferred.
• Basic knowledge of legal liability general insurance policy coverage and State Tort Law.
• Bachelor's degree or equivalent experience and at least 6-12 months of directly related experience.
• Ability to obtain proper licensing as required.
• Biligual a plus.

FEATURED BENEFITS

HERE’S SOME OF WHAT YOU CAN LOOK FORWARD TO AS ONE OF OUR EMPLOYEES.

Competitive Compensation Our compensation programs are designed to deliver above-market pay if you perform well and significantly above that for exceptional performance over time. Virtually every employee is eligible for some type of variable incentive pay in addition to his or her base pay.

Flexible Work Arrangements We understand the role work-life balance plays in your ability to stay energized and engaged. So we place an emphasis on regular hours flex scheduling and generous time off through paid holidays vacation days and more.

Top-Notch Retirement Plans Our pension plan provides a monthly credit equal to 5% of your eligible compensation. You can also participate in our 401(k) plan which offers a guaranteed match of $0.50 for every $1 you contribute up to 8% of your eligible pay.

Career Development From regular coaching planning to paid training licensing and 100% tuition reimbursement for approved courses we’re dedicated to your continued growth because we know it leads to continued success.

Health & Wellness You’ll have access to comprehensive health dental and vision coverage as well as a host of other insurance and wellness benefits-including progressive parental benefits and support.

WHY LIBERTY MUTUAL?

At Liberty Mutual our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness inclusion trust and respect. Here you’ll discover our expansive range of roles and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” onIDG’s Insider Pro and Computerworld’s 2020 list. For many years running we have been named by Forbes as one of America’s Best Employers for Women and one of America’s Best Employers for New Graduates-as well as one of America’s Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion We value your hard work integrity and commitment to make things better and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race color national origin sex sexual orientation gender identity religion age disability veteran’s status pregnancy genetic information or on any basis prohibited by federal state or local law.

Liberty Mutual offers a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.