Our Customer Experience Manager will join our team to maintain and grow our user experience by managing the daily and growing flow of our online and help-desk experience while analyzing user trends to inform rapid product development.

Your management of improving the efficiency of our user support will play a critical role in driving our expansion.

• Be able to add value beyond simple job expectations

• Capable of synthesizing customer feedback into action items

• Ability to multi-task and prioritize workload

• Excellent writing and communication skills

• Personable and patient

• Calm and friendly demeanor in high-pressure situations

• A Bachelor’s degree from a 4 year college

Unlimited vacations, comprehensive medical/dental/vision benefits, free beer, stock options, company retreats, and flexible work hours are all a given.

Skedaddle is reinventing mobility beyond city limits. Moving within city limits is relatively inexpensive and efficient, yet reaching our favorite destinations outside cities is still costly and inconvenient. We believe travel should no longer be hindered by renting expensive cars, hassling friends for rides, or piecing together public transportation. By pairing crowdsourced route demand with luxurious bus rides, we make affordable, direct, and comfortable travel available to all. Whether you’re going to a concert or the beach, skiing, commuting, or just wanting to get from point A to point B, we’re excited to be part of your journey! Just start and join a route to go anywhere!