Under direct supervision, Technology Foundational Development Program (TFDP) role combines hands on IT experience with mentorship and an IT curriculum to prepare employees for a career in Business Analysis roles. Analyst is responsible for working with stakeholders to elicit, analyze, specify and validate business and solution requirements to meet business needs. Analyst works with a designated group of stakeholders, identify areas of contention and create a shared understanding between the customer community and the solution delivery team. Analyst must successfully transition to unfamiliar businesses and systems domains with guidance. This job does not manage others.

Primary Job Duties & Responsibilities

• Execute the Requirements Definition Process for assigned work with supervision.
• Elicit, analyze, specify and communicate business, system and implementation requirements.
• Ensure the requirements are unambiguous and understandable by both business users and solution delivery teams.
• Accurately reflect requirements prioritization according to stakeholder input.
• Effectively communicate requirements conflicts to project leads.
• Ensure that requirements are understood and approved by all stakeholders.
• Manage requirement traceability and changes throughout the project lifecycle.
• Ensure the test strategy and test plans adequately cover the requirements. 4
• Understand how requirements will be approached and managed for a particular project following enterprise and division best practices.
• Follow requirements work plans, understand task dependencies, and follow change management processes.
• Understand the objectives and value proposition of assigned initiatives.
• Identify and escalate conflict amongst stakeholders.
• Effectively verify and validate requirements; ensure that all requirements fulfill goals and objectives, and meet stakeholder needs.
• Continuously strive to improve understanding of requirements techniques, processes and deliverables required to support successful project delivery.
• Other duties as assigned.

Additional components of the TFDP role include:

TFDP new hire orientation where employees will gain exposure to all IT lines of business within Travelers through lines of business overviews, networking with IT leadership, and networking with peers. Mentorship structure. IT Curriculum with specific coursework in IT in general and Travelers specific IT concepts that will set a foundation for a career in IT. Cohort group that meets quarterly to connect and share best practices and discuss hot topics. In addition to day to day management, employees will receive support from TFDP management.

Minimum Qualifications

• Obtained or in the process of obtaining an IT or business related undergraduate or graduate degree and 0-3 years of IT related experience (can include one or more internship experiences in the IT field).
• Minimum cumulative GPA requirement of 3.0 or higher.
• Legally authorized to work in the United States.

Education, Work Experience & Knowledge

• Obtained or in the process of obtaining an IT or business related (IT minor) undergraduate or graduate degree with a preferred GPA of 3.2 or higher.
• Preferred undergraduate/graduate majors include: Computer Science, Computer and Electrical Engineering, Information Technology, Mathematics with a minor in Information Technology, and Management Information Systems.
• Demonstrated initiative and extra-curricular involvement showcasing IT skills preferred.
• For experienced or career changing candidates, full-time professional experience in IT of three years or less preferred.

Job Specific & Technical Skills & Competencies

• Analytical Thinking: At a basic level, identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making.
• Facilitation: At a basic level, uses and adjusts style and technique to assist group process and understanding.
• Communication: At a basic level, demonstrates effective verbal, written, and listening communication skills.
• Teamwork: At a basic level, works together in situations when actions are interdependent and a team is mutually responsible to produce a result.
• Relationship Management: At a basic level, seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results.
• Business Perspective: At a basic level, uses knowledge of internal and external factors impacting the property casualty industry to make decisions.
• Conflict Management: At an introductory level, brings conflicts into the open and resolves them collaboratively.
• Change Management / Resilience: At a basic level, remains energized and focused in the face of ambiguity, change or strenuous demands.
• Risk Taking: At an introductory level, identifies, assesses, manages and takes intelligent risks to attain objectives.

Travelers is an equal opportunity employer.

Comprehensive Benefits Package

The Travelers Companies, Inc. is a leading provider of property casualty insurance for auto, home, and business. Travelers prides themselves on helping customers manage risk before a claim occurs — and responding with speed, professionalism, and compassion when claims do happen. Through challenging work in a fast-paced atmosphere, they provide student and graduates with a rewarding experience that will keep them moving.