I can succeed as a Business Support Services Representative at Capital Group"

As a Business Support Services Representative, you will process incoming investor correspondence, scan and interpret hundreds of various work types for preparation and appropriate routing, classify and index documents in the imaging system for account processing. You will handle investor check re-work queues, interoffice mail, research and respond to requests, and monitor email boxes for support requests. You will review and interpret the source to determine the work type, priority, and company line of business to correctly classify and index for processing. You will receive and process incoming and outgoing mail from various couriers including USPS, FedEx, UPS, and others. Your scope will include cart runs to deliver and retrieve interoffice mail from mail stops throughout the campus.

I am the person Capital Group is looking for"

• You've had at least two years experience in a fast paced office environment.
• You exercise good judgement and have a process for managing competing priorities.
• You have high customer service orientation, integrity and take ownership of work.
• You are detail oriented and have conscious processes in your current position that guarantees accuracy.
• By asking great questions and bouncing ideas off others, you proactively share your perspective. You're a skilled communicator.
• You take a collaborative, considerate and thoughtful approach to everything you do.
• You have high learning agility and can adapt to new technology quickly.
• You can lift from 30 up to 50 pounds.
• You can push and pull from 30 up to 75 pounds.

Hampton Roads Base Salary Range: $45,255-$72,408

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

*Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Through nine decades, Capital Group’s goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. Private ownership allows us to keep our eyes on the long term while more than 7,800 associates in 30+ offices around the world help our clients and each other grow and thrive every day.