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Operations Agent 1

Pilot Freight Services

Pilot Freight Services

Operations Agent 1

Greer, SC +5 locations
Full Time
Paid
  • Responsibilities

    PILOT FREIGHT  SERVICE IS SEEKING A FULL T ME OPERATIONS AGENT FOR OUR ATLANTA GA, LOCATION 

    JOB SUMMARY:

    The Operations Agent is responsible for all domestic operations (tracking/tracing, quotes, shipment creation, bookings). May also be cross trained to assist in international operations (import/export operations, quoting, tracking/tracing, shipment creation, bookings).

    REQUIREMENTS:

    • Contracting new carriers
    • Negotiating Freight Rates
    • Develop collaborative carrier relationships
    • Develop collaborative carrier relationships and work with Account Managers to ensure quality service
    • Assigning carriers and providing load tenders
    • Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers
    • Other duties as assigned
  • Qualifications
    • At least 6 months Customer service experience, preferably in the transportation industry
    • Must have experience managing high call and email volume
    • Excellent verbal and written communication skills
    • Detail-oriented with the ability to analyze information skillfully
  • Industry
    Logistics and Supply Chain
  • Locations
    Sacramento, CA • Denver, CO • Atlanta, GA • Mendota Heights, MN • Greer, SC • West Valley City, UT
  • About Us

    Pilot Freight Services is a leading freight forwarder and 3rd party logistics provider that ships heavy, bulky freight for business-to-business and business-to-consumer customers. Pilot’s customers include Fortune 100 companies to local businesses. The company focuses on providing customized solutions for customers, meaning Pilot excels when other carriers can’t!