As an Associate Analyst you’ll be based at Service Delivery Center (SDC) located in Jacksonville, FL which is made up of high-performing US-based employees who work closely with our experienced Tax professionals to deliver work to our Financial Services clients. Here, you’ll be part of a highly collaborative team where we’ll need you to be able to learn on the job quickly, in order to achieve your career ambitions and help us build something new and exciting within the business.

What to expect:

You’ll spend your time as part of a dynamic team, supporting clients around global withholding and investing. This means we’ll need you to interpret descriptions, understand the nuances of each project, deliver quality-assured reports, collect client information, research third party websites for global withholding tax changes around the world, create and update tax matrices, draft and publish tax alerts.

On top of this, you’ll need to be ready to interact with team members, and build positive client relationships across multiple levels. In return, you’ll learn effective organization and time management skills, critical thinking skills, and the ability to work under pressure and adhere to project deadlines.

Your key responsibilities:

• Create and process data files which will be sent to external clients
• Perform data analytics which can include amending, updating and creating new information from that data
• Conduct QA on all client deliverables ensuring accuracy and completeness
• Research company and asset ID information from various internal and external sources
• Research third party websites for global withholding tax changes with respect to dividends, interest and capital gains and report changes to the team for inclusion into the Global Withholding Tax Reporter tool
• Collaborate and coordinate with EY foreign offices to obtain current withholding tax information
• Support operational processes around technology re-platform efforts for all services
• Assist with client agreements, internal and external email communications, and ancillary projects
• Maintain required analytics and client registration for the tax technology tools

To qualify for the role you must have:

• A bachelor’s degree in general business, liberal art, or technology, with a strong academic record
• Project management, teaming, organizational, analytical and problem-solving skills
• The flexibility and willingness to work in excess standard hours when necessary
• Proficiency in the English language, including the ability to listen, understand, read and communicate effectively both in writing and verbally in a professional environment
• Experience with analyzing and solving problems of a complex nature

What we look for:

We’re interested in people from all different backgrounds, and want to hear about your intrinsic qualities and problem solving skills rather than your experiences working. You’ll also need above average analytical skills, attention to detail, desire and the ability to learn. If you’re someone who understands they’re not going to be handed a user manual, but instead will be the one writing it, then we want to hear from you.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of three weeks of vacation plus 10 observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social wellbeing.

Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you
• A rewards package tailored to your unique needs

At EY, you will work with entrepreneurs, the biggest companies and entire countries to solve their most pressing challenges. We promise you an exceptional experience that is yours to build — using our opportunities, scale, technology, learning, and diverse and inclusive culture.

And what you do here matters, guided by our purpose of building a better working world — for our people, for our clients and for our communities. We help digital pioneers fight data piracy, guide governments through cash flow crises, unlock new medical treatments with data analytics, and pursue high-quality audits to build trust in financial markets and business.

With over 400,000 people in more than 150 countries, we’re one of the world’s leading professional services organizations, with four integrated service lines: Assurance, Consulting, Strategy and Transactions, and Tax. Our global reach, skills and ability to learn from different perspectives help us create positive change on a massive scale.