Ready for the next step on your career journey?

West Monroe is seeking entry-level consultants for our **Operations Excellence **Practice. Operations Excellence (OpEx) is the Optimization Engine of West Monroe. OpEx Consultants succeed in the evolving global marketplace by helping our clients realize the enduring benefits of business, process, and organizational optimization. OpEx consultants work side-by-side with client teams to deliver best practices and transform operations related to business and technology. OpEx Consultants are an integral part of full-lifecycle projects, including strategy & planning, business process optimization, technology implementation and change management. OpEx consultants build a foundation of business process knowledge and industry expertise, while gaining hands-on experience with supporting technologies.

OpEx Consultants have the skills and characteristics to build and maintain lasting relationships and drive deliverables across a variety of functions, including Organizational Change Management, Portfolio & Project Management (“PPM”), Financial Management, Human Capital Management, Supply Chain Management, Process Automation, and Process Optimization. Additionally, OpEx Consultants get exposure to clients in a variety of industries, including Consumer & Industrial Products (aka Manufacturing), Banking, Private Equity, Healthcare, Life Sciences, Energy & Utilities and Retail. OpEx Consultants need the skills to relate and work effectively with team members ranging from technical developers to C-Level executives. 

OpEx team helps organizations across the most challenging areas in the market today – many aligned with our current Issues Based Consulting focus areas:

• Seeking the best talent and productivity
• Addressing operational challenges through platform strategies and process optimization in Finance and Supply Chain
• Helping clients succeed in transformation planning and execution
• Improving adoption of new tools and technologies
• Strengthening culture and employee engagement

Consultants in our Operations Excellence practice have these primary responsibilities:

• Participate in and support project management for large, cross-functional engagements • Collaborate with team members in business development efforts including evaluations and proposals
• Be involved with culture building activities including social events, recruiting and charities

Process Optimization:

• Partner with clients to identify and extract the unrealized potential of their organization, operations, processes, workforce and physical assets
• Gather and analyze business requirements
• Assess current state operations/functions to identify, quantify and prioritize potential productivity improvement opportunities
• Develop detailed business cases to drive organizational alignment
• Deliver productivity results through engineering and implementing improvements to increase throughput and reduce operating costs
• Improve front line management effectiveness and workforce management • Define resource (labor, equipment, inventory, etc.) requirements and develop models for evaluating capacity, planning & budgeting, and measuring performance
• Applicable degrees: Industrial Engineering, Manufacturing Engineering, Systems Engineering

Organizational Change Management

• Drive overall change management for large transformational projects
• Identify and document organizational impacts of change initiatives
• Conduct stakeholder interviews and perform stakeholder analysis
• Support change management strategy development across the focuses of Vision & Value, Leadership Engagement, Communications, Organization Alignment, Training & Support and Change Readiness & Sustainment
• Ensure readiness for planned changes by executing communications and training • Implement change management techniques to drive adoption
• Create communications and training plans
• Identify change risks and develop mitigation strategies. Could include focuses on leadership engagement, organization alignment and governance
• Design & develop training materials and help deliver training
• Applicable degrees: Organizational Change Management; Economics; Business Management; Psychology; Communications; Organization Behavior; Organization Development; Learning & Change

Financial Management

• Selection of new technologies (e.g., ERP) and support implementations
• Assess current state business and IT application landscapes
• Develop and align IT strategy with key business objectives and create future state roadmaps • Help with facilitation of software selection process – from documenting our client’s requirements through to evaluating a shortlist of software vendors and recommending a “best fit” solution based upon key findings
• Execute implementations – assisting with Project Management activities and performing core implementation activities (e.g., design, build, configure, test, deploy)
• Assist private equity clients with operational and IT due diligence
• Assess alignment between business strategy and IT strategy
• Analyze capabilities and skill sets of IT organization
• Understand core business processes and system utilization
• Assist client CFOs in identifying and implementing improvement opportunities in financial close, reporting, forecasting, and analytics
• Assess current state business processes and the technology enablement of key processes within the Office of the CFO
• Analyze and identify key areas of opportunity for alignment between business strategy and Finance strategy
• Develop transformational roadmaps to modernize and optimize our client’s financial processes, technologies, and people
• Applicable degrees: Accounting, Finance

Here’s what you need to bring to the table:

• Strong entrepreneurial spirit 
• Strong collaboration, problem solving, and presentation skills 
• Strong communication skills to work with client representatives at all levels  • Enthusiastic, friendly, motivated, and positive team builder

Qualifications:

• Bachelor’s degree in process
• Legally authorized to work in the United States without limitation
• Ability to Travel Monday - Thursday (weekly) up to 70%

Ready to get started? Join our team and make an impact.

West Monroe is an Equal Employment Opportunity Employer

We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.

West Monroe is a national consulting firm that was born in technology but built for business—partnering with companies in transformative industries to deliver real, measurable results. Technology is who we are, it is not something we bolted on overnight, and we believe it is one of the greatest enablers of business value. That’s why we work in diverse, multidisciplinary teams that blend industry expertise with deep operational and technology capabilities to create quantifiable, financial value for our clients.