Job Description
IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.
Bottom line? We outthink ordinary. Discover what you can do at IBM.
The Accounts Payable Subject Matter Expert plays a prominent consultative role with new clients, leading client workshops including Process Transformation engagements, solution validation, Accounts Payable components in orals and RFP responses, demonstrating deep process knowledge and explaining how work will be delivered with IBM. The SME is responsible for reviewing solutions and, prior to sign off, communicating risks and assumptions to delivery leadership.
For delivery operations, the SME implements best practices, leverages Robotics process Automation, technology, analytics and Accounts Payable tools effectively and work with clients to evaluate process changes that will improve performance. Frequently the SME will engage in day to day support of operational teams when performance requires improvement, and drive Accounts Payable transformation during transition to realize accelerated benefits.
In addition to the above responsibilities, the SME develops and modifies process bluebooks, solutions standards, SLA and Internal Control standards, and process maturity models. The SME also drives clear and concise communication within the team , and concise executive level reports to client management
Skills