Job Description
IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.
Bottom line? We out-think ordinary. Discover what you can do at IBM. The Public Service Sector consulting practice is a trusted advisor to federal, state and local governments, partnering to meet challenges and responding quickly to citizen demands, business needs, new economic conditions, and changing legislative priorities and policies.
The Delivery Excellence/Risk Manager is responsible for managing the execution of the CRM Quality Assurance steps, for fee-based, services proposals and their resultant projects within a business unit, in compliance with the World Wide Quality Assurance/Management Discipline (WWQA/MD). As an independent reviewer for fee-based, services engagements, he/she will assess and make recommendations to influence the viability, risk, project management, profitability and customer satisfaction in services solution design and delivery. The candidate must have experiece leading a project team in delivering Quality Assurance solutions according to project charter or contract. This role has overall performance responsibility for managing scope, cost, schedule, and contractual.
BENEFITS
Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Guidance. Competitive 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, guidance and coverage for a diverse employee population.