Job Description

The SITE IT SPECIALIST is a critical support role in our organization. This is an ideal opportunity for someone who is motivated by an opportunity to participate in an organization’s regionalization approach to systems, infrastructure and end user support.

The essential functions of this position are:

• Assist the Regional IT Manager in developing strategic and tactical plans for site support and delivery.
• Demonstrate a bias for action when responding to IT issues, particularly in the Operations group, which includes seeking out the internal customer's worksite.
• Drive change management for acceptance and adoption of significant changes into previously independent operating units will require a measured, win-win approach.
• Ensure compliance to IT Management Processes and Quality programs
• Lead site system monitoring, support and end user support processes
• Identify operational issues impacting service levels and streamline IT processes to provide real-time visibility into unit support and services delivery performance
• Establish relationships with end users and be the face of IT on a daily basis at the site.  This role will be the primary point of contact for site based end users.

Qualifications

COMPETENCIES:

ACTION AND RESULT ORIENTATION – Exhibits high energy, drive and sense of urgency. Consistently delivers top performance.

PERSONAL ACCOUNTABILITY - Owns actions and results; keeps commitments.

CUSTOMER SERVICE – Consistently deliveries top customer service to end users at the site.  Has a ‘Can do’ attitude.

TECHNICALLY SKILLED – Has a broad knowledge of the standard technologies deployed at the site.  Is eager to learn and deploy new and developing technologies.

EDUCATION AND EXPERIENCE:

·         Minimum of 3 years of experience in a similar role supporting a site's applications in a similar operating environment; complexity, size and scope.

·         Bachelor of Science Degree (preferred)

·         Excellent customer service capabilities and attitude

Additional Information

LIMITLESS OPPORTUNITIES

Chromalloy offers challenging assignments, great teams, development and training, and exciting opportunities to enhance your skills, abilities and knowledge. Chromalloy maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. Please note that depending on the specific position, you may be required to pass additional medical tests, background checks, and/or other requirements. Chromalloy is proud to be an Affirmative Action/Equal Opportunity Employer and participates in E-Verify. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Sexual harassment, or any other kind of harassment, will not be tolerated. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.