Qualifications
We require…
- Associate degree or Bachelor’s degree
- Experience supporting executive meetings
- Experience in Internal Customer Support facing Role
- Eagerness to help & an Urgency to resolve issues
- Experience in supporting Windows 11 and macOS Devices.
- Experience administration in On-prem AD and Azure AD
- Experience Troubleshooting issues for a variety of systems and applications
- Navigating Network Servers and File Systems.
- Applies functional and technical expertise to accomplish work; adopts, operates, and repairs job-related technology effectively; generates new functionality within technology systems.
- Gains an understanding of the situation or problem; evaluates, integrates, and categorizes information to identify issues, patterns, trends, and relationships; challenges assumptions and draws informed conclusions that enable effective approaches and solutions.
- Sets objectives that align with team and organizational goals; develops plans, commits to timelines, and uses time effectively; anticipates, allocates, and monitors resources to deliver work requirements; documents job information.
Nice to have….
- 2+ Years in a similar IT Support Role
- CompTIA A+ (Or Equivalent)
- CompTIA Network+ (Or Equivalent)
- Experience in macOS MDMs such as Jamf Pro, Kandji, Mosyle, etc.
- Other related technical certificates
- Interest/hobby with Videography or Streaming
Additional Information
Spanx is proud of our continued Progressive People Practices…
Company Healthcare Plan : $0.00 out of pocket (Employee only benefit)
Fertility testing and treatment are included in Spanx’s medical plans, even without the diagnosis of infertility.
Parental Leave Policy : Primary caregiver receives 16 weeks AND will have the option to work a half-time schedule (20 hours per week) for up to four additional weeks with full-time (40 hours per week) pay.
Mental Health Days : 10 days
401K : Matched up to 4% with immediate vesting.
PTO & Company Holidays: PLUS two full weeks of companywide closures (one in the Summer; one between Christmas and NYE)
Flex Friday : Year-round half day Fridays!