Data Entry Pharmacy Technician Department: Pharm Ops: Admin Location: Irvine, CA START YOUR APPLICATION Title: Data Entry Pharmacy Technician Status: Non-Exempt Reports to: Pharmacist-In-Charge Supervises: N/A About Imprimis Pharmaceuticals Imprimis Pharmaceuticals, Inc. (NASDAQ: IMMY) is a commercial-stage pharmaceutical company based in San Diego, California. In addition to owning the nation?s leading ophthalmology pharmaceutical compounding business, ImprimisRx, the Company holds large equity positions in Eton Pharmaceuticals, Surface Pharmaceuticals and Melt Pharmaceuticals, companies originally founded as subsidiaries of Imprimis. The Company also owns royalty rights in certain 505(b)(2) drug candidates being developed by Eton, Surface and Melt. For more information about Imprimis, please visit the corporate website at www.ImprimisRx.com. Position Summary The Data Entry Pharmacy Technician responsible for Entering patient, client, and medication demographics; processing orders and furthering them to pharmacist for approval; communicate with customer to get orders completed and delivered; and must possess exceptional customer service skills. Responsibilities 1. Obtain and enter accurate patient demographic information into Life file. 2. Maintain confidentiality of pharmacy information. 3. Identify incomplete orders. 4. Use sound judgement in handling incoming orders. 5. Work closely with the pharmacist to get orders completed. 6. Understand when to escalate calls to a pharmacist supervisor. 7. Complete fax confirmations. 8. Understand the Pharmaceutical Industry?s code of practice. 9. Comply with all state-specific legislations and regulatory requirements. 10. Establish and maintain strong, positive, productive relationships with customer accounts including physicians, office managers, technicians, purchasing agents and/or allied health staff. 11. Assist with order and inventory management including over the counter nutritional supplements. 12. Handle all prescription entry, billing and provide written information, HIPAA notice and business card or pharmacy information card to all new patients. 13. Ensure that all patients have been given the written prescription information and the opportunity for verbal counseling at the time the refill prescriptions are picked up. If it is a new prescription, the clerk must retrieve the pharmacist and only the pharmacist may offer verbal counseling or hear the refusal for verbal counseling on new prescriptions. 14. Handle all POS transactions in an efficient and professional manner. Answer phones quickly and direct calls to the pharmacist promptly. 15. Perform routine inspections on prescription and non-prescription products to ensure their integrity. 16. Assist the pharmacist in any other tasks as directed including pick call reminders to patients. 17. Comply with all California Pharmacy Rules and Regulations from the California Code of Regulations (Title 16, Division 17) and statutes pertaining to Pharmacy Law. Qualifications: 1. Outstanding research and analytical skills. 2. Problem solve rapidly and effectively. 3. Type at minimum, 60 wpm. 4. Proficient use of Microsoft Office applications (Word, Excel, Access) and internet. 5. Pharmacy Technician License. 6. Working knowledge of all applicable State and Federal laws and regulations regarding pharmaceuticals. 7. Ability to handle sensitive information with a high degree of confidentiality. 8. Ability to work in a fast-paced environment while demonstrating excellent time management and organization skills. 9. Proficient in the use of standard Microsoft Office software products, including Excel, Outlook, Word. 10. Strong organizational skills with the proven ability to prioritize. 11. Works with a sense of urgency, while engaging and listening to experts. 12. Establish and maintain strong, positive productive relationships with customer accounts including physicians, office managers, and technicians. 13. Embrace and practice teamwork. 14. Commitment to our philosophy of care. 15. Excellent communication skills-verbal and written. 16. Excellent organizational skills. Knowledge, Skills and Abilities: 1. Work independently with minimal supervision. 2. Route orders in a timely manner. 3. Capability to handle confidential and sensitive information. 4. Ability to communicate effectively with other team members. 5. Exercise good judgement concerning stat orders appropriately. 6. Capability to organize and prioritize incoming orders. 7. Excellent verbal and written communication skills. 8. Exceptional attention to detail. 9. Ability to triage customer orders. Essential Physical Qualifications: 1. Ability to have verbal conversation in person or via telephone. 2. Ability to read printed materials. 3. Ability to operate a personal computer and have an understanding of word processing. Must have the ability to work on a computer typing and using a mouse interface for prolonged periods of time and perhaps the entire shift. 4. Must be able to lift 30 pounds and carry the weight for 50 feet. 5. Duties will include repetitive motion of the arms, handle and fingers. 6. Must be able to stand the entire shift with the exception of breaks and meal periods. Experience 3 years of relevant retail pharmacy technician knowledge. Education/Training High School Graduate, Certified Pharmacy Technician Supervisory Responsibility This position has no supervisory responsibilities. Competencies 1. Customer/Client Focus. 2. Ethical Conduct. 3. Technical Capacity. 4. Thoroughness. Physical Demands: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. Vision abilities required by this job include close vision. Essential functions of this role require walking, standing and sitting for extended periods of time. This role requires communicating via telephone for the majority of the day. Ability to type, use a computer to search for information and input information while speaking on the phone is required. Work Environment While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. This role is located in an office environment with exposure to computer screens, noise, telephone use and electrical energy. The role has extensive contact with internal staff, external staff, physicians, pharmacy staff and patients. AAP/EEO Statement Imprimis believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically with our employees, we focus on attracting, developing and retaining the best talent for our business, challenging our people, demonstrating a ?can-do? attitude and fostering a collaborative and mutually supportive environment. Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. Imprimis Pharmaceuticals, Inc. is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.