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Quality Supervisor

CareSpot|MedPost Urgent Care

Quality Supervisor

Gilbert, AZ
Full Time
Paid
  • Responsibilities

    +--------------------------------------------------------------------------+ | POSITION SUMMARY: The X-Ray Tech/Medical Assistant is responsible for | | providing basic clinical care to patients commensurate with their | | medical education. Duties include performing initial clinical | | evaluations as well as directed procedures for urgent care, occupational | | health and worker’s compensation procedures. The X-Ray Tech/Medical | | Assistant will perform x-ray testing including body mechanics and | | patient movement using knowledge of anatomy and physiology. The X-Ray | | Tech/Medical Assistant will prepare patients for continued medical | | evaluation by physicians, physician assistants and advanced registered | | nurse practitioners by taking a brief history, establishing vital signs, | | recording appropriate documentation on approved CareSpot forms and | | recognizing levels of acuity allowing appropriate medical intervention | | when necessary. | +--------------------------------------------------------------------------+

    ESSENTIAL RESPONSIBILITIES

    +--------------------------------------------------------------------------+ | Maintains Customer Loyalty score at or above company benchmark | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Ability to check patients in and out at the front desk to ensure patient | | flow and when needed | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Consistently communicates with patients on wait times; provides | | direction to the next step in the treatment process | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Provides solutions to patient problems and recognizes and seeks help in | | emergent/ hazardous situations | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Provides timely follow up regarding lab and x-ray results | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Assists Registrars with patient check in/out procedures when necessary | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Obtains and accurately documents patient vital signs and weight, takes | | brief history, past medical, family and social history, current | | mediations, allergies and other pertinent historical information as | | appropriate | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Administer any medication as ordered by provider and within your | | licensure/certification; Laboratory duties- Perform CLIA-waived lab | | test, draw blood and collect and label specimens for any send out labs; | | Perform DOT and Non-DOT urine drug screens and Breath Alcohol Testing | | (BAT) | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Prepares patients for radiologic procedures and follows established | | clinical and regulatory procedures in regards to patient safety and | | care; including proper radiation protection and shielding techniques | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Ensures that equipment is in proper working order and reports any | | malfunctions to the Center Manager or designee on duty | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Follows documentation procedures and completes required paperwork | | related to patient visit | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Maintains examination room and stocks if necessary | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Adheres to infection control/safety guidelines and patient | | confidentiality policies | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Phlebotomy, injections, medical procedures and laboratory procedures | | appropriate for level of training under the direction of a clinician | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Performs other duties as assigned | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | Acts with honesty and integrity in all business transactions, including, | | but not limited to, employment applications/resumes, patient records, | | time records, and financial transactions | +--------------------------------------------------------------------------+

    Required Skills

    • Proficient with practice management software and overall knowledge of MS Office
    • Ability to work weekends and holidays

     

     

    Required Experience

    EDUCATION:

    • High School diploma or equivalent
    • Radiology Technician Certificate preferred and current state license (where applicable)
    • BLS Certification preferred

    EXPERIENCE:

    • Minimum 1 year of experience as a Radiology Technician in a comparable environment OR successful completion of a Radiology Technician certification program with externship experience
  • Qualifications
    • Proficient with practice management software and overall knowledge of MS Office
    • Ability to work weekends and holidays