Job Description

3rd Shift: Monday - Friday 11:00 p.m. - 7:30 a.m.

This position qualifies for an additional $3/hour shift differential.

RR Donnelley is adding a Legal Priority Operator to their 3rd Shift team! As Legal Priority Operator, you will be responsible for supporting work across all shifts to support time sensitive project requests. The position requires high attention to detail and must maintain a high level of customer satisfaction. Knowledge in legal word/document processing using a variety of legal software, tools, Microsoft Office suite is an added advantage.

• Serve as primary point of contact for incoming requests to the department for various word processing related projects such as formatting, proofreading, editing, styling of documents, printing, and conversion or saving documents to image (PDF)
• Coordinate, assign, distribute, prioritize, track and expedite workload to the department
• Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
• Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
• Direct requests to proper resources and coordinate with local and off-site office services
• Assist with proofreading tasks and quality control analysis during heavy volume periods
• Deliver projects within a reasonable, negotiated timeframe
• Perform other related duties and assist with special projects as assigned
• Maintain thorough knowledge of all firm-supported software packages

Qualifications

• Minimum of a High School Diploma or GED required. Bachelor’s degree is preferred
• 2 years of legal industry experience preferred.

Skills, Certifications & Specific Experience

• Excellent verbal and written communication skills
• Knowledge of legal terminology preferred but not required
• Transcription experience a plus
• Flexibility to work overtime as required
• Prior document processing experience in a team environment
• Ability to work in a fast-paced environment and meet pressing deadlines
• Ability to produce quality work product
• High school diploma or equivalent required; Bachelor's degree or 2-4 years of legal experience preferred
• Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
• Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace
• Minimum typing speed of 60 wpm with 95% accuracy
• Advanced knowledge of MS Office programs including Word, Outlook, Excel and PowerPoint

Additional Information

The rate of pay for this role at the noted RRD location is $22.42/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

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RRD is an Equal Opportunity Employer, including disability/veterans