Job Description

The Critical Care Business Manager functions as the primary customer contact for demand creation and as the trusted critical care advisor within targeted hospitals. Through the execution of marketing strategy techniques and promotion of Mallinckrodt Pharmaceuticals’ comprehensive offerings including products, contracts, distribution/services and 24/7 scientific and technical expertise; will achieve or exceed target objectives (MBO’s). Primary customers include Neonatal HCP’s, Physicians, Respiratory Therapists, Nurses, and Hospital Executive Administrators.

Position Responsibilities

Main ongoing & primary responsibilities that account for 5% or more of the work of this job.  Project assignments and annual performance objectives should not be included.

Description % of Time (Total 100%)
Achieving regional objectives by executing marketing promotion strategy techniques within target accounts and specific assigned territories also includes execution of corporate and/or territory specific strategies including obtaining contracts for services.
50%

Establishing and maintaining effective working relationships with appropriate Ikaria network including, Customer Service, MSL,s, Clinical Specialists, Marketing
25%

Adhering to company policy & procedures and comprehensive compliance program
10%

Meeting assigned customer promotional reach and frequency goals
5%

Resolving/triaging customer issues including reimbursement issues, hospital contracts, medical information requests
5%

Managing operational aspects of field business including territory business planning, pre-call planning, paperwork 
5%

Qualifications

Minimum knowledge, skill and abilities required to perform the job; not the attributes of the “ideal” candidate.

Education: BS degree or equivalent, MBA a plus

Experience: Minimum of three years documented account management and hospital sales experience; Preferences include hospital and/or pharmaceutical sales experience and professional accreditation. At least 2 years experience calling on specialty physicians. Proven track record of sales achievement and documentation of sales force ranking in the top percentage nationally. Proven track record of success launching new products and dealing with customer contracts.

Special Skills:  Excellent planning and organizational skills, written and verbal communications kills;
Strong collaboration and teamwork skills; excellent computer skills; strong business acumen, sales ability

Persuasiveness.  Demonstrated initiative, adaptability and costumer focus.

Certifications/Licenses:Valid Driver’s License required; required to pass product training testing.

All your information will be kept confidential according to EEO guidelines.