Manage the Maintenance and Facilities Departments in order to ensure equipment reliability and availability. Ensure auxiliary equipment (compressors, HVAC, vacuum systems, back-up generator, etc) are fully functional at all times. Ensure full completion of scheduled preventive maintenance.
Drive the process of continuous improvement through the use of the 7 Quality Basics including QRCI’s; focusing on increasing customer satisfaction by improving on-time delivery, reducing waste, increasing efficiency (OEE) and eliminating variation in manufacturing processes.
- Lead and manage the Technical Service Departments. Work cross-functionally with internal teams and the corporate industrial coordination team.
- Ensure a rigorous routine is established and that all efforts are aligned with Lean manufacturing principles.
- Define and communicate performance targets established through the department policy deployment (department governance).
- Work with business partners to determine appropriate projects to focus on using data driven decisions.
- Manage the Maintenance project list related to reducing Unit Transformation Cost
- Manage the project CMMS System and spare parts inventory
- Participate in QRCI’s to determine the root cause of problems. Participate in plant level resolution efforts.
- Interface with internal departments and corporate industrialization to ensure equipment and preventive maintenance checks are in line with process demands.
- Work with production and facilities to ensure preventive maintenance schedules are maintained; following the CMMS system, maintain equipment capability through proper autonomous and preventative maintenance programs.
- Oversee with maintenance and the corporate equipment & industrialization teams the justification, planning, scheduling and installation of machines and tools required for operations and quality.
- Develop and maintain a strong working relationship with plant management and other business partners on the execution of policy deployment and establishing employee involvement programs (Kaizens, SMED, 5s, Kami Shabai etc.)
- Promote Lean Manufacturing principles with a focus on creating value and eliminating waste.
- Establish an environment conducive to high levels of morale, employee’s satisfaction, and performance.
- Deliver performance to budget. Use participative approach in budgeting process.
- Ensure alignment of activities and resources within the team, and ensure cross-organization collaboration and employee’s involvement where appropriate.
- Provide coaching, information, ideas, feedback and encouragement to employees to promote the growth and development of the performance Technical Services team.
- Continued personal growth and development, support and encourage continuous learning within the Technical Services team.
Be highly visible to employees and create a safe environment for participation. Promote going to Gemba to solve problems and also promote hands-on, high involvement (QRCI’s) approaches to problem solving.
Required Skills
Required Experience
- High School Diploma or equivalent, A.S., or B.S. preferred
- 3-5 years of supervisory or leadership experience in technical support
- Background in maintenance management, machine care, and inventory management
- Demonstrated knowledge of maintenance programs
- Demonstrated leadership capabilities
- Business acumen and knowledge
- Ability to motivate employees in a leadership capacity; bias for action; energy for the business; demonstrates courage to make and act on difficult decisions; collaborates with employees; supports and fosters change; able to coach and develop associates within value stream; able to develop and maintain a respectful and safe work environment ; able to support and foster continuous improvement; able to effectively manage conflict
- Strong knowledge of technical services and systems; strong knowledge of spare parts inventory management
- Able to lead QRCI’s, develop and administer Single Point Lessons