Job Description

Supervises and directs the activities of employees in one or more areas of manufacturing and/or fulfillment to ensure accurate and seamless operations within the organization and across shifts, departments, and vendors.

• Directs the activities of assigned employees to ensure accurate communications and seamless operations within the company across shifts and departments and with vendors.

• Fully support and practice appropriate safety and EHS programs/requirements daily, including assuring the maintenance of excellent housekeeping practices are followed

• Achieves a high level of employee efficiency and morale through leadership and the use of sound management and human relations principles

• Effectively plans and schedules workflow through the department and modifies schedules as needed in accordance with business needs.

• Ensures that departmental goals, including safety, quality, continuous improvement, and KPIs are established and met.

• Administers policies and procedures and recommends changes as necessary.

• Selects and recommends candidates for hire, promotion, recognition, disciplinary action, and/or termination keeping appropriate documentation.

• Tracks and controls department expenditures and labor costs to ensure compliance with plant and department budgets.

• Provides reporting and analysis to management.

• Troubleshoots processes when necessary. Works with team members to resolve, and request other resources as necessary.

• Work with other members of Management to create the appropriate training material to facilitate the continual growth of assigned employees.

• Communicate effectively with all internal and external customers to ensure that all production requirements, schedules, quality, and final deliveries of our products are satisfactory

• Perform Other duties as assigned

Qualifications

• Broad technical knowledge in the BCS print and/or fulfillment field.

• Demonstrated ability to successfully manage people and direct work activities.

• Strong written and verbal communication skills and the ability to communicate effectively at all levels within the organization.

• Knowledge of Windows applications; Microsoft Office products; and database systems.

• Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules would be an added asset but not required.

• Demonstrated comfort and ability to learn and leverage new systems.

• Demonstrated ability to proactively approach problems and drive for results.

Additional Information

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; and/or the scope of the job may change as necessitated by business demands.

RRD is an Equal Opportunity Employer, including disability/veterans