Job Summary
The primary role of the User & Site Support Analyst (Level 2) is to support Saint Gobain Employees with day-to-day PC issues and provide support to the service desk. The User & Site Support Analyst (Level 2) will be responsible for configuring new PC infrastructure equipment, along with keeping existing PC infrastructure equipment up to date and working properly for Saint Gobain Employees in the locations that they are assigned to. They will also act as the remote eyes and hands for the other SGTS teams to support local infrastructure needs at the field locations. The User & Site Support Analyst (Level 2) will be the first escalation for the ITSM vendor.
Required Qualifications
Operations
Security / Standards Adherence
Customer Relations
Additional Description
Certain states require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer prospective candidates and provide the national pay range for this position which is $57,330 to $88,870 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 8% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $61,900 to $95,900. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.
Company Summary
At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.
Legal Statement
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
Saint-Gobain is an industry leader with thousands of talented team members who are dedicated to one unified purpose: We bring well being to people by creating great living spaces and improving daily life. You’ll find us wherever people live, work, play, move and heal. Driven by people with unique ideas and a passion for excellence, our businesses manufacture world-class products for a broad range of engaging industries.