Are you great at troubleshooting technical problems? If so, we have an amazing opportunity for you in our Corporate Network Operations Center (NOC) in Baton Rouge, LA! Our NOC is seeking to fill the critical role of Network Operations Center Administrator to monitor and troubleshoot digital billboards across the country. You’ll work alongside a handful of other NOC Administrators and report to the NOC Team Leader.

This position offers on-call pay as it requires one week of on-call nights per month including 1 Saturday and Sunday shift. We’re very proud of our digital billboard inventory across the country. This position is responsible for monitoring and troubleshooting digital billboards to make sure they’re all running at peak proficiency!

What you can expect from us:

• A Monday-Friday 9:00 - 6:00 pm work schedule after training, with a rotational on-call schedule that includes work on the weekends
• A starting rate of $19.50 - $20 / hour - commensurate + phone allowance
• 120 hours of paid time off (PTO) that increases with tenure
• 12 paid company holidays, including President's Day and Juneteenth
• A comprehensive 3-month training program
• Career advancement opportunities
• Ongoing professional development and internal leadership programs to maximize your career potential
• Multiple medical plan options and health savings account
• Hospital, Critical Illness, and Accident coverage
• Short & long-term disability and paid parental leave
• Employee Stock purchase plan
• 401k plan with company match
• Wellness program incentives such as medical plan premium holidays and HSA contributions

What we are looking for in YOU:

With the fluctuating nature of technology, the perfect candidate should be self-motivated and dependable, possessing the organizational ability to multi-task and prioritize their workload as issues arise. Of course, computer proficiency is key for this role.

As this is an internally customer-focused position, energy, enthusiasm, and a personable customer service focus is important. Strong written and verbal communication skills are important to communicate with local Lamar offices across the country and our vendors.

Finally, we function as a team, so you must be a team player! There will be times when you work on issues alone, so independence from a team is important as well.

Education and experience:

• Associates degree or some college preferred
• Customer service experience required
• Previous technical support experience preferred

Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position.

Candidates with a disability in need of an accommodation to fulfill our application requirements should email recruiting@lamar.com.

A day in the life:

The NOC Administrator identifies digital display malfunctions, opening & servicing call tickets accordingly. We have designated Digital Technicians in our offices across the company, so the NOC Administrators partner with them to resolve any digital billboard malfunctions.

Our NOC Administrators also field internal customer issues, and coordinate vendor relationships with digital display manufacturers.

Physical Demands and Work Environment:

• The primary work environment is an office.
• The physical demands for this position include light lifting, seeing (with a focus on reading), sitting more than 50% of the time, talking, and walking.
• Nights spent traveling, away from home, are less than 10%

Who we are:

Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day.

We provide ad space through:

• Billboards
• Interstate logos
• Handpainted murals
• Transportation and airports
• The largest network of digital billboards in the United States

We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally.

We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts.

Why Lamar? 

Lamar Advertising has been named as a “Best Company to Work For” in U.S. News & World Report’s annual ranking. Check out these videos to learn more about Lamar:

• About Us
• Our Relationships
• Giving Back Program

Lamar is an EOE/AA: Minorities/Females/Disabled/Protected Veterans or any other State or Federally protected characteristic

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Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information!

California Resident Disclaimer: California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information.

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With 120 years in business, take pride in our long-standing mission and values: A century of family values: We seek to preserve the same family values upon which our company was founded to ensure that Lamar employees and shareholders prosper for another 120 years.

Always improving: As our business grows, our employees grow along with it. We offer continued development opportunities and internal networks for professional growth. We hope that no matter where you end up, you discover you're a better version of yourself than before your time with Lamar.

Putting people first: Our roots are built on strong relationships. From local team building to corporate-sponsored on-site events, we encourage creating spaces to build deeper relationships with our colleagues and the customers we serve.

Integrity at our core: We continuously use employee feedback to shape the future of how employees experience work at Lamar. Feedback and action plans are shared with employees at all levels and locations.

Serving our local communities: While Lamar gives back through nationwide campaigns, many of our local offices have established traditions to volunteer with local organizations that work to better the lives of community members. We aim to leave all communities in which we operate better than we found them!

Where you belong: We are committed to maintaining a workplace that is representative of our creative nature and the communities we serve. Here, you can be heard, contribute meaningfully, and show up how you want to be seen at work.

What you can look forward to on the Lamar team:

120 hours of PTO

12 paid company holidays

Medical, dental, vision insurance, and more!

Family planning benefits

401k (pre-tax and Roth) with matching

Wellness program with cash rewards

Employee Stock Purchase Program

Short and long-term disability coverage