Technical Writer - VDMS Oath Inc 4 reviews - Los Angeles, CA Verizon
Digital Media Services brings together world-class technology to
prepare, deliver and display content so users can watch and enjoy on
their terms. The purpose of our platform is simple. It delivers
next-generation digital experiences for todays demanding users, whether
it be their favorite TV shows, catching up with friends via social media
or shopping for the latest gadgets. Built on top of one of the worlds
largest networks, our platform easily handles your users appetite for
instant, secure and always-on media, anytime, anywhere. Verizon Digital
Media Services is looking for a talented Technical Writer who can create
clear, concise, and comprehensive technical documentation that instructs
users how to use and troubleshoot our products. This individual will
collaborate with other teams to gain expert-level knowledge on our
software and technology. Responsibilities: * Create and maintain
engaging online help designed to drive learning and feature adoption. *
Create white papers that provide expert-level knowledge on how our
products resolve complex technical challenges. * Work closely with
various teams to understand technology concepts and new features. *
Develop short instructional videos that explain our technology and
common tasks. * Develop and conduct internal training courses. * Provide
usability feedback on new and existing product offerings.
Qualifications: * Excellent technical writing and documentation skills.
- Self-motivated with a proactive problem-solving attitude. * Ability to
quickly grasp complex technologies. * Ability to work with an informal
cross-organizational team in a fast-paced environment. * Solid
understanding of streaming and/or networking technologies. * Strong
proficiency with HTML code and web authoring software. * Strong
proficiency with unstructured authoring (e.g., Word). * Proficiency with
PowerPoint. * Experience with graphics software (e.g., MS Visio). *
Bachelors degree in English or a relevant technical discipline. * 2+
years of experience in a writing capacity in a technical environment.
Oath is proud to be an equal opportunity workplace. All qualified
applicants will receive consideration for employment without regard to,
and will not be discriminated against based on, race, gender, color,
religion, national origin, sexual orientation, gender identity, veteran
status, disability or other protected category. Oath is dedicated to
providing an accessible environment for all candidates during the
application process and for all employees during their employment.
Please let us know if you need a reasonable accommodation to apply for a
job or participate in the application process by contacting us at
hr-benefits@oath.com, or call us at 1-866-772-3182. Submission of this
information is voluntary and refusal to provide it will not subject you
to any adverse treatment. Currently work for Oath? Please apply on our
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