Legal Receptionist

Community Legal Aid

Community Legal Aid

Legal Receptionist

Northampton, MA +1 location
Full Time
Paid
  • Responsibilities

    Community Legal Aid (CLA) is the non-profit legal services program providing free civil legal assistance to low-income residents of central and western Massachusetts. CLA has over 180 dedicated, talented staff working across multiple offices. Our core work includes effective client-centered advocacy and robust outreach to and partnerships with our client communities.

    CLA seeks a receptionist who will provide support for the staff in CLA’s Northampton and Greenfield offices. The receptionist will work with a team of individuals dedicated to providing free, high-quality legal services to low-income and elderly clients. Duties include answering telephone calls, greeting visitors, screening clients, data entry, filing, and other clerical tasks. The receptionist will also interpret and translate for Spanish-speaking clients. CLA’s work hours are 9:00 a.m. to 5:00 p.m., Monday – Friday. Full-time or part-time hours are available.

  • Qualifications

    The individual must be bilingual in English and Spanish. Strong client service orientation and ability to multi-task and work under pressure required. The ideal candidate will have a demonstrated concern for and commitment to the goals of legal services and to helping low-income people, and will have prior experience as a receptionist or secretary. The candidate must be willing to work in both Northampton and Greenfield and travel between those offices, based on the needs of the organization.

  • Benefits

    The starting salary for this position is $45,869, which is based on a union scale and adjusted upward depending on experience. CLA offers a very generous benefits package that includes 401(k) with employer-paid contribution; low-cost health insurance (medical, dental, and vision) for employees and their dependents; paid leave (4 weeks vacation, 3 personal days, 12 sick days, and 13 holidays); and relocation stipend.

  • Industry
    Non-Profit
  • Locations
    Northampton, MA • Greenfield, MA