Job Description

Attention Customer Service Representative

AutoGlassNow is currently seeking a Customer Service Representative. The Customer Service Representative will work in a sales environment and interact with customers to answer general inquiries. The ideal candidate will maintain a professional image through proper telephone etiquette and uphold a can-do attitude at all times.

JOB DUTIES:

· Working in a sales/results-oriented environment

· Answering inbound and outbound calls

· Providing excellent customer service to all callers

· Input documentation on all calls and follow-up with callers as needed

· Opening new accounts and servicing existing accounts.

REQUIREMENTS:

· At least 1+ year experience in a call center/ phones

· At least 1+ year experience in retail/sales, or other customer service environment

· At least 1+ year experience in auto glass (AUTO GLASS EXPERIENCE A PLUS)

· Strong communication skills

· Basic computer knowledge

· Ability to juggle multiple tasks

· High School Diploma (or GED required)

· Ability to work in a team environment

· Ability to work in a sales-oriented environment

· Bilingual ( requested but not required)

WE OFFER YOU:

· Full-time employment

· Industry and Company Paid Training

· Unlimited earning potential $$$

BENEFITS:

· Health Insurance

· Vision Insurance

· Dental Insurance

· 401K

· Paid Vacation

Company Description

Auto Glass Now specializes in Windshield Repair, Windshield Replacement, Rear Windshield Replacement and Side Window Replacement. Our Certified Technicians only use the best OE parts to insure quality and total customer satisfaction. Our corporate office is located in Oakland, CA. We have over 80 store locations in different cities across the country. Our professional staff is very knowledgeable and experienced in the auto glass business.