Job Description

** Position Overview:**

• This role will manage the email marketing and SMS channels, responsible for setup, QA, and launch of all components in the communication delivery to Dior.com the U.S. customer base. The role may evolve to in 2023 to include the Canadian marketing. This role will lead the cross-functional execution with internal and external partners.
• Key Responsibilities include:
  • Communicate and collect cross-departmental feedback to align on best practices and procedures
  • Manage all phases including planning, copy, deployment, analytics and optimization. Leverage heat-mapping and other performance-based tools to analyze email performance and optimize future campaigns.
  • Stay up to date on internal system changes and updates/educates impacted departments effectively
  • Identify, analyze, and help fix technical problems alongside headquarter, beauty tech teams, and local business teams
  • Identify error trends and work cross-functionally with other teams to implement procedures to mitigate errors, or build tools that will reduce operational costs
• Implement Adobe Campaign on time and on budget using database technologies, programming languages, and web technologies. This is a hands-on development role
• Ability to articulate and convey technical concepts to a mixed audience of senior technical and business executives
• Excitement about being part of a rapidly growing team with evolving responsibilities
• Liaise with local business teams for all creative, analysis and A/B testing proposals.
• Identify infrastructure and process enhancements and supports and leads respective initiatives to improve campaign development and management.
• Benchmark competitive landscape summarize market trends.

Qualifications

• Hands-on experience on the Adobe Campaign is preferred.
• Basic understanding of scripting languages to guide new initiatives can be developed and deployed
• Bachelor’s degree and 3+ years’ experience executing the email marketing and/or CRM channel ideally with an email marketing/CRM agency or brand.
• Proven track record of driving performance and scaling revenue through the email channel.
• Strong analytical skills, with experience creating CRM models and cohort analysis.
• Advanced excel skills, including pivot tables, v-look, etc.
• Ability to synthesize data recommend actionable tactics based on trends.
• Fluency is key email marketing and e-commerce analytical tools include Google Analytics, Power Bi, Google Cloud Platform.

Additional Information

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $30-35/hr.

All of your information will be kept confidential according to EEO guidelines.