Job Description

The Retail & Operations Coordinator will be a critical member of the North America Retail Innovation team, serving as key support in the execution of new retail concepts, including stores, temps & pop-ups, and concessions, always considering a luxury, omnichannel client experience. This role will require organization, agility, consistency, resourcefulness and resilience to commit to operational excellence throughout all stages of planning and execution.

The Retail Innovation team at Parfums Christian Dior is leading the evolution of luxury fashion beauty and fragrance through the exploration and testing of new and distinctive retail experiences and models across Direct, Wholesale, and Digital, to further enrich client relationships with the Maison.

Essential Duties & Responsibilities

• Maintain store opening operations tracker with key dates & deliverables, with regular updates to Retail & Operations team
• Support Retail & Operations team with on-the-ground operations in advance of and during openings. Support Retail Ops management in leading of pop-up and store openings, including organizing agenda, minutes, and action items for weekly 360 meetings
• Be a point of contact for store staff; help to gather and raise retail feedback to cross-functional teams.
• Create tools for key communication and policies / procedures for the store network
• Support in build out and implementation of onboarding and training materials for field teams
• Manage supply, uniform, packaging, and tools ordering for stores. Ensure the allocation of retail uniforms across all stores on a consistent basis, partner with the Education team to ensure outfitting of store team is always to standard
• Input opening orders of sellable and non-sellable product for stores and gratis for Retail Innovation team. Organize & track POs and shipments
• Organize store visit prep for Retail Innovation team and executive leadership, including maintaining agenda, appointments/reservations, consolidating reporting and materials
• Vendor Coordination: Collaborate with purchasing department to identify and onboard new vendors for boutiques
• Maintain an updated Vendor database with key contacts and relevant information for DTC boutiques
• Additional administrative support as needed for Retail Innovation leadership
• Promote a positive, united work environment within the team and across departments while challenging status quo

Qualifications

• 2+ years of corporate retail / retail operations experience. Ideally with experience in beauty and fragrances, vertical retail, D2C, and / or luxury fashion environment
• Strong time management and prioritization skills. Thrives in dynamic, fast-paced environments
• Maintains composure and remains solutions-oriented even in high pressure, ambiguous situations
• Able to distinguish which issues, dependencies, and risks are critical and demonstrate flexibility when prioritizing
• Entrepreneurial mindset, ability to wear multiple hats and be hands-on and in the details
• Excellent interpersonal and communication skills
• Organized & detail-oriented
• Sense of urgency is critical
• Self-starter, ability to take initiative, ownership, and accountability for their work
• Passion for the beauty and fragrances industry, competitive landscape & trends
• Proficient in POS & inventory management systems as well as Microsoft Office (Excel, Word and PowerPoint)
• Experience working with a foreign parent company a plus

Job Requirements

• Candidate must be available to work in Dior's New York City office Monday-Thursday and remotely on Friday.
• Ability to work a full-time, but potentially varied schedule including nights, weekends, and holidays as needed
• Full availability for the length of the 6-month contract

Additional Information

NOTE : This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $25-$30 per hour.