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Credit and Collections Coordinator

Radwell

Credit and Collections Coordinator

Willingboro, NJ
Full Time
Paid
  • Responsibilities

    JOB SUMMARY

    MONDAY THROUGH FRIDAY 8AM-5PM

    Enhance the administrative and accounting services in order to improve operational efficiency with better processes for internal controls, financial analysis and reporting.

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    ESSENTIAL DUTIES

    Responsibilities include hands-on activities for the provision of proper and timely collection and reconciliation of customer receivable balances.

    • Perform accounts receivable collection in accordance with credit and collection procedures and metrics
    • Review aged trial balance reports and maintain customer contact as to collection efforts
    • Prepare and record notes as to the result of customer contacts
    • Research customer deductions, send statements and letters as required
    • Support inter-company sales staff on issues regarding credit holds, credit limits and payment terms.
    • Monitor credit hold portal for release of orders
    • Process credit card payments as required and send credit card receipt/invoice to customer
    • Maintain the integrity of all customer accounts assuring the Accounts Payable and Billing information is accurate
    • Submit requests for credits on invoice discrepancies
    • Send POD’s to customers upon request
    • Enter customer invoices on website portal as required
    • Researching payment application

     May be modified from time to time.  Other duties, tasks and work may be assigned as required.

     

    QUALIFICATIONS

    • Ability to work in a team and results oriented environment.
    • Competitive personality with a drive to exceed goals.
    • Advanced problem solving and persuasion skills.
    • Ability to work in a high paced environment
    • Ability to multi –task coupled with strong organizational skills.
    • A positive, enthusiastic attitude with the ability to communicate and establish relationships with customers effectively is required.

     

    KNOWLEDGE & SKILLS REQUIRED

    • Strong Computer proficiency
    • Excellent telephone and customer service skills
    • Knowledge of Microsoft Office, Word, Excel
    • Attention to detail
    • Problem solving abilities

     

    EDUCATION & EXPERIENCE

    • High School Diploma or equivalent required
    • Further degree study preferred but not required
    • Previous commercial credit and collections experience

     

    PHYSICAL DEMANDS

    This is an office job and entails the physical demands associated with operating a telephone and computer (viewing monitor, keyboard, and mouse). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

     

    Required Skills Required Experience

  • Industry
    Other