Retail Customer Service Representative

Once Upon A Child

Retail Customer Service Representative

National
Part Time
Paid
  • Responsibilities

    Benefits/Perks

    Energetic, Fun Workplace

    Flexible Schedule

    Employee Discounts

    Competitive Wages

    Opportunity for Advancement

    Job Summary

    We are seeking a friendly and service-oriented Customer Service Representative to join our team. In this role, you will communicate with customers to identify their shopping needs, and provide great customer service to ensure an excellent shopping experience. Responsibilities may include processing inventory, stocking shelves, processing sales transactions at the register and maintaining the store's appearance. The ideal candidate is friendly, experienced in customer service, and possesses cash register or POS operation experience.

    Responsibilities

    Welcome each customer with a smile and provide assistance while they are shopping

    Follow all safety and loss prevention procedures

    Ring up sales at a register

    Collect payments via cash or credit card

    Issue receipts and refunds to customers

    Stock aisles and maintain store

    Drive sales by participating in product promotions and initiatives set forth by the company.

    Develop and maintain solid product knowledge for the purpose of assisting customers with their selections

    Refer to premade scripts for a variety of customer service topics

    Use best practices in customer service techniques to develop rapport and build relationships with customers

    Qualifications

    High school diploma/GED

    Ability to read, count, write and communicate clearly and effectively

    Understanding of Sales Techniques and best Customer Service Practices

    Ability to efficiently and accurately work a register

    Work well in a team environment

    Willing to work a flexible schedule

    Requirements

    Available to work Mornings (8:30am-4:00pm), Evenings (3:00pm-8:30pm) and Weekends(Saturday & Sunday)

    Register or POS system experience (6+ months)

    Retail experience in a clothing or children's store

    Compensation: $13.00 per hour

  • Industry
    Other