Job Description

_ REPORTING_

• Monitors collections dashboards and shares information with RM as needed.

• Check the aged receivable report to make sure the on-site team are making weekly (at minimum) delinquency follow-ups with notes.

• Create/maintain property Spec Sheets – vendor contacts, etc.

_ TENANT RELATIONS_

• Monitors collections dashboards and shares information with RM as needed.

• Manages tenant COI process ensuring updated and accurate COIs are on hand at all times.

• Generates Real Page change forms for new and renewal leases.

• Checks the aged receivable report to make sure the on-site team are making weekly (at minimum) delinquency follow-ups with notes.

• Processes move out documents - print ledgers, complete forms for accounting, update directory, move tenant to expired on shared drive, see checklist for more.

• Tenant file set up including adding shared drive and physical documents to their respective locations, obtaining COIs, scan/store/generate tenant notices, maintain non-billing tenant contact lists in Yardi and (parallel) Angus, etc.

_ VENDORS_

Call to schedule if needed.

_ INVOICING_

• Manages maintenance invoicing processes including generating invoices.

• Inputs Utility invoices into Yardi. Preliminarily code all Texas invoices weekly (cut off dates 15th and 25th).

• Generates Leasing Commission invoices for all internally completed deals.

_ RECEPTION_

• Manages visitors to the office.

• Collect/sort/distribute mail.

• Answer main phone line

• Maintain / order office supplies.

_ LEASING_

• Coordinate marketing set up & checking lease listings.

• Manage and route leasing inquiries.

• Performs other duties as assigned.

_ Competencies:_

• Collaborating

• Communication

• Earning Trust

• Energy

• Initiating Action

• Managing Work

• Monitoring Information

• Planning and Organizing

• Quality Orientation

• Technical / Professional Knowledge and Skills

• Technology Savvy

• Work Standards

Qualifications

• Working knowledge of leasing and property management. Knowledge of local ordinances which affect property management including but not limited to state and federal COVID-19 mandates on rent collection, and security deposits.

• High School Diploma or general education degree (GED), college degree preferred; and two-three years direct related experience and/or training; or equivalent combination of education and experience.

• Ability to read, analyze, and interpret general lease documents, professional journals, technical procedures, or governmental regulations.

• Ability to write reports and business correspondence.

• Ability to effectively present information and respond to questions from groups of managers, and co-workers.

• Ability to calculate figures and amounts such as discounts, proportions, and percentages.

• Ability to interpret a variety of instructions furnished in in written, oral, diagram, or schedule form.

• To perform the job successfully, an individual should have knowledge of Yardi, Angus, Microsoft Office, Microsoft Teams, and internet.

• Working knowledge of leasing and property management.

• Knowledge of local ordinances which affect property management including but not limited to state and federal COVID-19 mandates on rent collection, and security deposits.

_ Physical Demands_

• While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel.

• The employee is frequently required to stand; walk; reach with hands and arms; and stoop kneel, crouch, or crawl.

• The employee is occasionally required climb or balance and taste or smell. The employee must frequently lift and/or move up to 10 pounds.

Additional Information

Property: Indie Fairview ( 108 units)

Schedule: Monday- Friday ( 9am - 6pm)

Pay: $23 hourly

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

** All your information will be kept confidential according to EEO guidelines.**