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Customer Service Representative

American Homes 4 Rent

Customer Service Representative

Seattle, WA
Paid
  • Responsibilities

    AMERICAN HOMES 4 RENT

    As one of the country’s fastest-growing property management companies of single-family rental homes, American Homes 4 Rent has an exhilarating and fluid start-up culture and permanency of a well-founded corporation, rich with diversity.  As pioneers in the industry, solidified by our place on Wall Street, American Homes 4 Rent (AMH:NYSE) is currently looking for qualified candidates.  With a culture of unprecedented growth, quality and innovative collaboration, we are seeking personalities to complement our attributes.

    The Field Maintenance Technician I performs a wide variety of duties including repairs, troubleshooting, installation, and maintenance at AH4R properties. This position helps to preserve the functionality and condition of the homes while maintaining a clean and safe work environment and providing excellent customer service. This position frequently encounters vendors and tenants.

    RESPONSIBILITIES –

    • Performs troubleshooting support for plumbing, garage door, irrigation and electrical issues
    • Unclogs drains; repairs or replaces leaky drain traps, water lines, leaking fixtures and waste disposals
    • Cleans and tests garage door sensors; replaces guide tracks; reprograms remotes
    • Replaces breakers, light switches, Ground Fault Circuit Interrupters (GFCI’s), electrical outlets, light fixtures, carbon monoxide and smoke detectors
    • Repairs or replaces sprinkler head leaks, valve stems and piping
    • Performs various home repairs such as:
      • Carpentry - replaces door and window trim, repairs stair hand rails, replaces doors and windows, repairs flooring; drywall - patch, texture, touch-up and paint;
      • Roofing - repairs to shingles, flashing and replaces underlayment with the use of a nail and or staple gun
      • Fencing - replaces or repairs pickets, posts, sections and gates
      • Removes debris and leaves from gutters, changes lightbulbs, replaces air filters, tightens towel racks, re-keys residences, adjusts doors and cabinet hinges, replaces faceplates
    • Maintains all equipment in a clean, orderly and functional condition; ensures all work complies with applicable laws, regulations, safety practices
    • Updates and completes mobile work orders received from the maintenance center; completes all work orders within the given timeframe

    Required Skills

    REQUIREMENTS –

    • High school diploma or GED required
    • Minimum of two (2) years of Residential/Property maintenance or related experience required. Experience must include the use of:
      • Basic hand tools: wrenches, claw hammer, Allen wrenches (SAE and metric), band cutters, wire strippers, needle nose pliers, channel locks, 3-foot level, torpedo level, multimeter (CAT III+), breaker bar, clamps and AC manifold gauge set
      • Power tools: Cordless drill, Impact driver, Reciprocating saw (sawzall), Circular saw, Pressure Washer, Air compressor & air tools
    • Must be able to climb ladders (A-frame and extension ladders) to perform: tree trimming with use of a handsaw or clippers, removal of debris and leaves from roof gutters
    • Experience using an Apple iPad preferred
    • Demonstrated knowledge of occupational hazards and safety methods (OSHA) required
    • Driver’s license required
    • Experience with FiledOne and CRM desired

    WORK WHERE YOU FEEL RIGHT AT HOME –

    If you are a versatile professional who values culture, a constructive environment and the potential for exponential growth, we want to work with you!  Apply now and someone from our Talent Acquisition team will reach out to you soon!

    RELATED KEYWORDS –

    Field maintenance technician, maintenance, repair, troubleshooting, residential maintenance, property maintenance, OSHA, hand tools, power tools, carpentry, roofing, fencing, property management

    Required Experience

  • Qualifications

    REQUIREMENTS –

    • High school diploma or GED required
    • Minimum of two (2) years of Residential/Property maintenance or related experience required. Experience must include the use of:
      • Basic hand tools: wrenches, claw hammer, Allen wrenches (SAE and metric), band cutters, wire strippers, needle nose pliers, channel locks, 3-foot level, torpedo level, multimeter (CAT III+), breaker bar, clamps and AC manifold gauge set
      • Power tools: Cordless drill, Impact driver, Reciprocating saw (sawzall), Circular saw, Pressure Washer, Air compressor & air tools
    • Must be able to climb ladders (A-frame and extension ladders) to perform: tree trimming with use of a handsaw or clippers, removal of debris and leaves from roof gutters
    • Experience using an Apple iPad preferred
    • Demonstrated knowledge of occupational hazards and safety methods (OSHA) required
    • Driver’s license required
    • Experience with FiledOne and CRM desired

    WORK WHERE YOU FEEL RIGHT AT HOME –

    If you are a versatile professional who values culture, a constructive environment and the potential for exponential growth, we want to work with you!  Apply now and someone from our Talent Acquisition team will reach out to you soon!

    RELATED KEYWORDS –

    Field maintenance technician, maintenance, repair, troubleshooting, residential maintenance, property maintenance, OSHA, hand tools, power tools, carpentry, roofing, fencing, property management

  • Industry
    Real Estate