Job Description

About the Floating Community Manager role:
The Floating Community Manager will support the Region in the capacity of Community Manager when positions are vacant and/or additional assistance is required, The Floating Community Manager will have a proven track record of successfully managing multifamily properties, including HUD properties, Student Housing, LIHTC, Conventional, utilizing superior communication skills and a positive attitude. Community Managers directly supervise the property’s on-site staff to ensure implementation of all corporate policies and procedures.

• Reporting: Prepare accurate and timely reports (weekly, monthly, quarterly, annually and ad hoc) detailing cash flow, budget variances, market studies, and business strategies.

• Budget and Expense and Program Goals: Assist in developing annual budgets, and executing on same, including managing expenses and achieving company goals, including revenue, occupancy, social programs, and other aspects of the Foundation’s mission.

• Capital Improvements: Work with the Regional Manager and corporate team to review and inspect all capital replacement plans; ensure all are within the scope of the approved budget.

• Market Research: Maintain detailed knowledge of the local market and competition, and develop tailored marketing plans and strategies.

• Vendor Management: Solicit bids and negotiate with vendors.

• Tenant Relations: Lead the on-site team in excellent customer service.

• Resident Services: Review and monitor the monthly schedule of resident services activities are taking place and supporting of the AHF mission.

• Routine Legal Matters: Lead on-site staff in evictions and other routine legal matters.

• Fair Housing and Legal Compliance: Remain abreast of federal and state legal developments as they pertain to our business, including Fair Housing, EEO, OSHA, and ADA, and assist in assuring compliance.

• Process Improvement: Assist in ongoing process improvement, including revisions of policies and procedures.

• Employee Reviews and Compensation: Review performance and recommend (or approve as appropriate) employee compensation decisions.

• Site Inspections: Personally inspect the property on a regular basis (both scheduled and unscheduled visits), assuring the marketability of the community, both interior and exterior.

Qualifications

• At least three (3) years prior experience in on-site multifamily property management, at least one (1) of which must have been a Property Manager / Community Manager of a Tax Credit Community

• Proven completion of a leadership development program (preferred)

• High School degree or equivalent (Required)

• Professional Designation or Certification indicating property management expertise (e.g., CPM, ARM, CAM, TCS, HCCP, SCHM, or equivalent designation from a recognized MF industry organization)

• Prior experience with affordable housing programs (income and rent restrictions, LURA and/or Tax Credit compliance, etc.)

• Proficiency with Yardi property management software (preferred) or experience with similar property management software.

• Demonstrated ability to effectively recruit, retain, manage, direct, train, motivate and lead both office and maintenance personnel

• 2+ years prior experience evaluating employee performance, coaching and developing team members

Additional Information

#indaj