Job Description

The Regional Maintenance Manager is a highly skilled, hands-on leader responsible for overseeing maintenance operations across a portfolio of multifamily housing communities. This role ensures physical asset preservation, team performance, regulatory compliance, and alignment with AH's strategic maintenance vision. This position serves as a critical link between on-site maintenance teams and executive leadership, delivering actionable reports, leading technician training, and upholding operational standards across the region.

This position can be based in Dallas, Texas or a major market in TX, GA, or SC.

Key Responsibilities

1. Property Maintenance Leadership

• Oversee all aspects of physical maintenance for multiple properties: unit turns, grounds, HVAC, exteriors, and mechanical systems
• Perform regular site audits to ensure standards for quality, safety, and preventive maintenance are met
• Enforce compliance with OSHA, EPA, REAC, and other regulatory agencies

2. Team Supervision & Training

• Supervise, develop, and support 25-40 on-site Lead Maintenance Technicians across multiple properties

• Deliver structured onboarding and technical training for new hires and team members

• Coach team members in core disciplines: HVAC, plumbing, electrical, appliance repair, and structural integrity

• Create individualized growth plans and help techs earn certifications (EPA, CAMT, etc.)

• Lead performance evaluations and support promotional pathways (Tech I → III → Supervisor)

3. Executive Reporting & Data Analytics

• Track and analyze KPIs using Yardi, Excel, and CMMS dashboards

• Provide regular reports to the Director of Property Management and others on work order volume, PM compliance, staffing needs, and capital observations

• Standardize the use of maintenance data for property planning, vendor accountability, and resource allocation

• Identify and escalate high-risk maintenance or compliance issues to corporate stakeholders

• Translate field performance into actionable insights to inform executive decision-making

4. Vendor Oversight & Compliance

• Coordinate and manage external vendors and contractors across key trades

• Inspect work for quality, scope adherence, and cost control

• Maintain and enforce consistent usage of CMMS software for all work orders and PMs

• Ensure all repairs and maintenance projects comply with building codes and organizational SOPs

Qualifications

• 7+ years of multifamily maintenance experience; 2+ years in a supervisory or training capacity

• Deep expertise in HVAC, plumbing, electrical, roofing, boilers/chillers, and grounds systems

• Strong understanding of housing codes, safety regulations, REAC, Fair Housing, and OSHA standards

• Advanced user of Yardi Maintenance, Microsoft Excel, and Google Workspace

• Able to travel (fly or drive) to surrounding states (TX, GA, FL, SC) 50%.

• Demonstrated experience in team development, vendor management, and preventive maintenance programs

• Comfortable creating and delivering professional reports to senior leadership

• Valid driver’s license and ability to travel up to 65% regionally

• EPA Universal Certification (Required)

• OSHA 30-Hour Certification (Required)

• CAMT or equivalent (Required)

• Lead Abatement Supervisor Certification (Preferred)

Additional Information

What Characteristics Makes You A Great Fit?

• Enthusiastic and positive attitude with a sense of humor.

• Continuous improvement mindset.

• Must be a great coach and mentor, helping associates develop professionally with a clear commitment and passion for what they do.

• Ability to manage and lead in a dynamic, complex and heavily regulated environment.

• Possess the ability to inspire and empower others and hold team members accountable.

• Team player with strong work ethic and excellent decision-making capabilities.

• Detail oriented with strong organizational and leadership skills.

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