Job Description

Duties/Responsibilities:
This role will include responsibilities including but not limited to:

• Providing administrative support for the Property Management Department.

• Assist with identifying operational processes that could be improved and making recommendations.

• Assist in technology integration to improve efficiency within the departments.

• Perform data collection and analysis in Yardi, including reviewing work orders, analyzing site performance data, and identifying trends and or areas of improvement.

• Help review property management financials, cash flow projections, and variance reports using site budgets, spreadsheets and Yardi.

• Complete build out & continuously maintain property management dashboards as well as updating monthly/as needed.

• Complete build out & continuously maintain comprehensive market survey to be updated weekly/as needed.

• Assist in bid/contract term collection and complete analysis to demonstrate greatest good for the organization.

• Attend site inspections for program/policy adherence and general condition of assets.

• Track Key Performance Indicators (KPIs) to measure long-term performance.

• Utilize Objectives and Key Results (OKRs) to set and track ambitious, measurable goals.

• Track performance against forecasts, identify risks, and provide real-time insights into business performance.

• Assist with monthly close support.

• Work with Accounting to ensure transaction entries are correct, reserves are accurate, and any irregular items are properly recorded.

• Focus on accuracy, reasonableness, and identifying any irregularities in financial data.

• Engage in ad hoc and deep-dive analysis to support business needs.

• Assist in performing Quality assurance tasks related to Property Management and Maintenance performance at the site level.

• Research, learn, and experience the structure and flow of multiple sectors of the multi-family industry, including, but not limited to, Affordable Housing, Student Housing, and Conventional properties.

• Facilitate the completion of projects by meeting deadlines and making recommendations to Property Management Leadership.

• Coordinate communication from the Support Office to all property locations as needed.

• Forecasting financial projections, forecasting future revenues, expenses, headcount, and capital expenditures.

• Assist Property Management Department in completion of high priority items or projects.

• Provide logistical support to site employees that require travel to assist struggling assets.

• Collect and organize site-specific information into designated locations on the shared drive.

• Other duties, activities, and projects as assigned.

Qualifications

• Proficiency in Microsoft Office

• Proficiency with Excel and/or Google Sheets

• Excellent verbal and written communication skills

• Time management

• Digital design

• Data management

• Positive attitude

• Desire to learn

• Passion to serve others

Additional Information

All your information will be kept confidential according to EEO guidelines. #indaj