Job Description

POSITION SUMMARY

The LEASING APPLICATION COORDINATOR is a member of the Central Operations department and functions as the primary coordinator of lease applications. REMOTE WORK AVAILABLE. 

AT PROGRESS WE’RE FOCUSED ON MAINTAINING A SAFE ENVIRONMENT FOR OUR EMPLOYEES AND OUR COMMUNITY. WE INCENTIVIZE AND ENCOURAGE OUR EMPLOYEES TO BE FULLY VACCINATED. 

ESSENTIAL FUNCTIONS

• Facilitates administrative property management functions, including but not limited to, processing applications for new residents in a timely and accurate manner, processing credit and criminal checks, completing all data entry fields in Yardi to complete application process, generating a lease agreement, and ensuring Yardi compliance/consistency

• Responsible for all communication with the applicant throughout the lifecycle of the application process (approval, lease signing, move-in scheduling) and may include email and inbound/outbound phone calls.

• Represents the company to prospective applicants, real estate agents and brokers in a courteous and professional manner – always putting customer service first

• Has a strong understanding of Progress Residential lease application, leasing processes, and lease agreement and can accurately provide answers and explanations to applicants/new residents in a user-friendly manner

• Maintains confidentiality and adheres to regulations such as the Fair Housing Act

QUALIFICATIONS

• High School graduate

• 2 or more years of experience in leasing apartments/single family home or applicable customer service experience

• Flexible work schedule required including evenings and weekends depending on business needs

• Committed to providing outstanding customer service

• Possesses strong organizational skills and is detail oriented

• Ability to thrive in a dynamic, fast-changing, growth environment

• Fosters teamwork and mutual respect throughout the company

• Interacts productively in person and through technology with co-workers, team members, management and other company personnel on a daily basis to accomplish duties and responsibilities

• Computer literacy, ability to comfortably navigate new technology and competency in MS Office

• Demonstrates proficiency in Yardi

• Previous Salesforce experience is a plus

• Bi-lingual a plus.

Company Description

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